ICT Engineer

Bournemouth, UK
22 Aug 2019
28 Aug 2019
Contract Type
Full Time
ICT Engineer
Location: Bournemouth
Type: Permanent
Salary: Up to 32k

We are delighted to be working with an ambitious client, who have been established in their market for almost 13 years and are very focused on their Brand and Culture. They are looking for an enthusiastic ICT Engineer to join their team.

This opportunity will allow you to work independently to troubleshoot problems, and use your own initiative to make decisions to support the team. With further plans for expansion, and ongoing support and additional training, this a brilliant opportunity for anyone who is looking to establish a long term career.

About the role:

To diagnose, investigate and resolve desktop, networking, telephony, software and hardware issues on a day-to-day basis.
Based in Bournemouth, travel will occasionally be required to other sites.
To work independently to troubleshoot complex issues.
Assisting in rolling out new and ongoing projects.
On-site hardware and software maintenance and health checks.
Responding to major client incidents
Reconfigure, repair & build systems as required
Keep all work and storage areas clean and tidy.
Maintain and manage the Telephony System (Avaya) as well as other telephony system and related products such as call recorders and workflow management.
Ability to provide concise documentation
Ability to work on own initiative and make balanced decisions
About you:

Expert user of the majority of MS Office applications
Confident user of a range of hardware and operating system
Well organised, able to approach work methodically, prioritise and meet deadlines
Relevant experience in the installation, maintenance and repair of ICT equipment in a small or medium-sized organisation
Windows Server 2008, 2012(R2), 2016
Microsoft Exchange Online (2016)
Microsoft Office 365 - Configuration
Windows 2007, Window 10
Microsoft Stack - Active Directory, DNS, DHCP, Group Policy
VMware 6.0
Nice to have but not essential:

Networking, switches, subnets
Avaya Telephony management
A working knowledge of network systems, their installation and maintenance and adaptation
Networking or computer engineering qualification (HND or higher)
EICC management
If you would like to apply please submit your CV, all applications will be treated in the strictest of confidence

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