Technical Hardware Engineer
Technical Hardware Engineer (Field Service/ Installations) (Dagenham/Romford Region) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you an experience telematics Field/Installations Engineer or auto electrician looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport operators and vehicle manufacturers throughout the world such as JCB, Eddie Stobart and the leading supermarkets? We'd love to hear from you! What do Microlise do? We're an established market leader and growing telematics and electronic proof of delivery company based in Nottingham, our mission is to empower our customers to reduce their costs and environmental impact by maximising the efficiency of their transportation operations. To provide continued support to our growing but establish customer base we are now recruiting for a Field/ installations Engineer to cover the Dagenham/Romford Region. The primary function of this role is to ensure the Microlise product portfolio is fully integrated into the customer's assets. This function requires the installation, service and support of all Microlise products and peripherals both in the UK and overseas. Timely visits to customer sites to undertake the installation, service and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise products and peripherals in customer assets Inventory management Responsible for the upkeep and safety of your vehicle and all provided tools /equipment Liaise with customers at all levels Provide support to your peers and contractor resource where required Ensure administration is concise, accurate and professional Adhere to all internal process and procedures Report on statistical information when required Essential requirement Experience in a similar/ relatable role (auto electrics and/or telematics) Experience of working to Service Level Agreements and Operational Schedules Understanding of vehicle wiring diagrams and ability to interpret these Evidence of strong customer service skills with a professional approach Good interpersonal and communication skills, with the ability to adjust style to relevant audiences Willing to take on new challenges and improve own personal development Take pride in what you do ensuring quality and accuracy Logical approach to problem solving Willingness to share knowledge Excellent organisational skills Ownership and escalation management First class time keeping Motivated to meet deadlines Flexible approach to working patterns and hours Full UK Driving Licence Valid Passport for travel Hours - 40 per week - am to - To provide full and flexible cover for the business and to be flexible with working hours to suit the requirements of our customers. 5 days over 7 including weekends Potential travel out of your region as well as overseas travel as required by the business We're expanding in France; it would be great if you are fluent in French or willing to learn if it is suitable for the role. Why Microlise? We believe in our culture, values and staff successes, take a look around our new careers page to see why our employees love Microlise - We believe in developing our staff and support our employees with their professional development ; 24 days holiday excluding bank holidays, increasing by 1 a year to 29 days Recognition of service from your 1 st year and other anniversaries Free parking, tea, coffee and daily fruit Vitality Health Insurance, Employee Assistance Programme and subsidised eye tests and glasses Free Costco membership 20% off EE mobile and line rental Local discounts including Raleigh Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards! Free tickets to the British Superbikes, come and support Microlise Cresswell racing and the team! We're doing great things, come and be part of our success! 2019 - Queen's Award for Enterprise: Innovation, Sunday Times HSBC International Track 200 league table 2018 - Queens Award for Enterprise: International Trade, East Midlands Chamber of Commerce Business of the year and Excellence in International Trade, Top 20 in the BDO growth barometer - Nottinghamshire 2017 - Top 200 company in Nottingham, top 50 in the Sunday Times HSBC International Track 200 league table, Sunday Times top 100 Profit Track, Ernst and Young Entrepreneur of the Year finals, Case studies from some of our customers - Interested in the role? Great, we look forward to your application! Just to let you know, telephone interviews will take place while the advert is still live, face to face interviews will follow in or around the Dagenham/Romford area, successful candidates at this stage will be invited for a final core values interview with a senior board member at Microlise Head Office in Nottingham. Applicants must have eligibility to work in the UK, this role does not qualify for sponsorship. Microlise roles are not open to recruitment agencies, please do not contact us about vacancies or send speculative CV's as they won't be accepted.