Project Manager, Software

Recruiter
People Com Ltd
Location
Bracknell, UK
Salary
Competitive
Posted
19 Aug 2019
Closes
28 Sep 2019
Ref
1235097096
Contract Type
Permanent
Hours
Full Time
"project manager" saas SDLC "contact center" "contact centre" projects sofwtare sdlc agile waterfall



Software Project Manager for a global cloud / saas based contact center solutions provider

£60k - £75k base salary plus 10% bonus and benefits

Bracknell

********IMPORTANT NOTE TO APPLICANTS *****

OUR CLIENT REQUIRES THAT ANY APPLICANT MUST BE DEGREE QUALIFIED

We are looking for a highly motivated and experienced Project Manager to join our PM team in our Bracknell office.

What you'll do:

Take primary ongoing responsibility for management of projects and assisting in the strategic planning and implementation of projects, ensuring that company continues to successfully deliver a huge range of services worldwide • Act as a focal point for clients during the implementation and delivery phases of projects, creating a strong ongoing working relationship and upholding the company values of high quality across all project delivery and customer service engagements • Use initiative to act as a nexus for interactions between suppliers, clients, sales and engineering teams in order to effectively co-ordinate multi-party interactions

Depending on client requirements adhere to Agile and Waterfall Project Management methodologies to ensure projects can be optimally delivered within the latest industry standards • Maintain a strong awareness of industry developments to provide a framework for driving innovation within the business • Design and develop software and hardware specifications using a combination of innovative methods and standards • Act as the Product Owner or the Scrum Master for Agile products • Deliver expert technical guidance on the company's products, and demonstrate these products to customers in the company's world-class Customer Experience Centre (CXC) • Drive regular progress meetings with all involved parties to ensure that objectives are continually met and exceeded where possible.

Requirements

General experience working in a customer facing role • An excellent telephone manner and the ability to converse with, and retrieve relevant information from, users at all levels of IT literacy and rank Desirable Job Description Project Manager • A keen interest in technology in general, and in software, computing and telecoms in particular • Previous experience working in the IT and Telecoms sector • Experienced in working with the software development lifecycle, cloud platforms and/or the development of hardware and software • Be comfortable representing the company in front of customers, partners, and suppliers • Experience in project management or project delivery in the IT and Telecoms sector • Ability to interact with and understand updates from applications and development engineers, and condense this information into a style appropriate for update recipients • Be comfortable working in a fast-growing company full of enthusiastic, highly intelligent colleagues

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