Retail Manager

Recruiter
1st Choice Staff Recruitment Ltd
Location
Bedford, UK
Salary
Competitive
Posted
20 Aug 2019
Closes
05 Sep 2019
Ref
1240072362
Sector
Retail
Contract Type
Permanent
Hours
Full Time
FULL-TIME - Permanent - Retail Manager - Based in Bedford
Salary £19,500 - £22,000 a year

Our client is a local charity who requires a Retail Manager, you will need to be able to drive and have an enhanced DBS

The job role:

The Retail Manager is responsible for delivering sales targeted performance across 3 retail sites and an online presence, working with a team of employed Sales Supervisors and Volunteers.

As Retail Manager you will be responsible for delivering sales targeted performance by optimising all aspects of the sales process from initial enquiry through to feedback after the sale. You will maximise sales revenue through best practice stock management, stock rotation, sales presentation and pricing, and deliver excellence in customer service by creating a welcoming, customer centred atmosphere leading to repeat visits and customer retention.

Key Responsibilities
  • Deliver sales targeted performance by optimising all aspects of the sales process from initial enquiry through to feedback after the sale
  • Maximise sales revenue through best practice stock management, stock rotation, sales presentation and pricing
  • Deliver excellence in customer service by creating a welcoming, customer centred atmosphere leading to repeat visits and customer retention
  • Manage all sales related administration activities including documentation of local processes
  • Adhere to YMCA Bedfordshire's financial policies
  • Maintain a fully stocked sales area with new, upcycled and donated goods to support sales targets
  • Manage complaints and returns and ensure a satisfactory outcome is achieved
  • Lead, develop and, support the team of Sales Supervisors and volunteers including induction, training, coaching and feedback to be the best they can be
  • Manage rotas in conjunction with the Volunteer Co-ordinator
  • Adhere to all relevant legislation and regulations
  • Contribute to consistent management of quality service delivery through the Trusted Charity methodology
  • To undertake such duties and responsibilities as may be determined by the Line Manager from time to time, according to the needs of the Employer's business.

In Return:
  • Pension
  • Life Assurance
  • Employee Assistance Programme
  • 25 days + Bank Holidays

If the above sounds of interest to you, we would love to hear from you. In the first instance, please send your CV to (if you do not receive a reply within 5 days of CV submission, your CV has not been successful on this occasion).

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Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.

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