Part Time Sales Assistant

Recruiter
Unity Recruitment
Location
London, UK
Salary
Competitive
Posted
20 Aug 2019
Closes
07 Sep 2019
Ref
1239966146
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Part Time Sales Assistant

Customer Service
* Maintain and increase the sales figures of the store/concession.
* Ensure that customers are acknowledged quickly and offer friendly, courteous and
efficient service.
* Demonstrate a clear understanding of the company mystery shop guidelines.
* Be aware of competitor ranges and price points.
* Report any missed opportunities to the management team.
* Confidently use and understand the 'Add on Sale' technique.
* Be able to confidently close a sale.
* Maintain a thorough knowledge of all products, and be able to suggest alternatives to
customers.
* Ensure that all customer follow up is done promptly and efficiently.
* Ensure that any phone enquiries/sales are handled confidently and efficiently.
* Confident in handling customer enquiries and complaints when required.
* Understand the company after sales services, and policy for repairs.
* Understand the company/host store exchange and refund policy.

Visual Merchandising
* Have a thorough knowledge of all company/brand guidelines and standards.
* Assist the management team in implementing visual merchandising changes within
the store.
* Ensure the products are clean, tidy and well presented.
* Maintain a high level of store housekeeping.
* Good knowledge of the store/concession layout.

Administration
* Assist in the handling of cash, and all other financial transactions.
* Ensures any paperwork completed is done correctly
* Assists in actioning markdowns, price changes, discontinued lines.
* Liaise with head office and/or other stores as needed.

Stock Control
* Ensure that replenishment is carried out for the store on a daily basis.
* Assist in processing deliveries and transfers correctly.
* Assist in ticketing product correctly.
* Assist in any stock counts that are carried out as instructed by head office.
* Maintain all stockroom areas in a tidy and methodical manner.
* Awareness of product availability.

Health & Safety
* Establish a good understanding of health and safety policies of the store and ensure
that these are upheld.
* Highlight any potential risk areas to relevant personnel.
* Ensure that you understand the correct stock handling procedures e.g. lifting and
unpacking of boxes, using sharp instruments.

General Sales Duties
* Positively promote the image of the company.
* To maintain good relationships with all staff
* Carry out or assist in any other duties as requested by your manager or area
manager.
* Liaise with head office/host store management when necessary.
* Maintain good security awareness and ensure that any security systems are used
efficiently.
* Report and document any theft correctly.
* Maintain the required standard of appearance and hygiene.
* Assist in any other company locations when necessary.

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