Client Services - Banking

Recruiter
MW Recruitment
Location
West London, UK
Salary
Competitive
Posted
20 Aug 2019
Closes
01 Sep 2019
Ref
1239964945
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
A private bank based in the city wishes to recruit a customer service clerk to act as the primary point of contact to clients providing exceptional service and working with different internal/external departments.

Role duties include:
  • Be the primary point of contact to customers dealing with queries and providing exceptional service.
  • Working with HNW (High Net Worth) clients.
  • Online Banking and mobile-enrolling customers.
  • Customer and account maintenance including opening, switching or closing records and accounts.
  • Carry out the processes to make and receive regular/irregular payments.
  • Dealing with suppliers.
  • Processing cheques, payments and other counter tasks.
  • Fraud management - risk monitoring.
  • Direct debit and credit clearing.
  • Card issuance and management of card accounts, including card disputes.

Experience require:
  • Experience working in banking environment providing exceptional customer service.
  • Strong communication and organisational skills.
  • Knowledge/Experience dealing with In/out debit and In/out credit clearing.
  • Knowledge/Experience dealing with payments.

If you wish to be considered for this role please apply now.

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