Client Service Executive

Hays Office Support
Berkshire, UK
01 Sep 2019
04 Sep 2019
Contract Type
Full Time
A Client Service Executive role based in Central Reading for a global marketing company

Your new company
Your new role is within a global marketing company based in Central Reading.

Your new role
In your new role, you will be responsible for being the liaison between the internal customers, external customers, and creative teams. Works and coordinates efforts with Account Managers/Retail Sales and/or with clients for efficient and successful product orders.

Key responsibility is to perform thorough quality checks during creation of the order
Work closely with Account Manager (or Sales and clients when no Acct Mgr. is assigned to an account) to compile program specifications. Review program designs to identify potential issues and make recommendations based on past program history.
Execute late requests in support of organization needs on behalf of Supplier.
Process special databases as needed for urgent client requests and perform quick turnaround with high level of quality. This is up to and including researching issues and resolution, creating new programs, making changes to existing programs and processing additional information
Administer changes to appropriately manage program in order to meet client objectives. Coordinate and ensure completion of changes for clients and perform quality checks for same.
Demonstrate complete and thorough understanding of all products and internal systems
Proofread all graphic material to detect and correct any errors

Assume additional departmental tasks, including running and checking reports and other duties as appropriate.
What you'll need to succeed
To succeed in this role, you will need to have in a similar operations, coordination or client services role. As well as this, the following skills are essential:

Solid PC Skills
Math and analytical skills
Strong organizational skills
Proven and accurate VERBAL & WRITTEN skills
Proven leadership capabilities
Effective multi-tasking skills
What you'll get in return
A competitive salary and a flexible benefits package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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