Community Navigator Fantastic Opportunity (Full Training Provided)

Coastline Housing
Redruth, UK
19 Aug 2019
09 Sep 2019
Contract Type
Full Time
Community Navigator - Fantastic Opportunity (Full Training Provided)
Redruth, Cornwall

About Us

We are Coastline Housing, an independent, not-for-profit housing association owning and managing over 4,500 homes.

Coastline is built on strong values of:

- putting our customers first;
- openness, honesty and accountability;
- striving to be the best; and
- valuing our colleagues

We are dedicated to providing great homes, delivering great services and employing great people.

With an Investors in People Silver accreditation and a placing in the Top 100 Best Not-for-Profit organisations to work for, Coastline is a growing company with a strong reputation.

We are now looking for a Community Navigator to act as the face of our organisation for selected communities across Cornwall. This role is offered on a full and part time basis.

Your Rewards

- Salary of £23,174 - £27,263 (pro rata for part time)
- Annual bonus
- 25 days' annual leave (pro rata for part time)
- Healthcare cash back scheme
- High street discount scheme
- Cycle to work scheme

This is the ideal role for someone from a community, family, youth or social work background with customer-facing experience and skills in delivering projects to targeted groups, employment support and co-designing solutions.

You'll be joining our dedicated organisation and making a key difference to communities across Cornwall, providing them with solutions and skills that individuals need to succeed.

So, if you are looking to take your career in a new direction and want to help the people of Cornwall to do more and achieve their goals, this is the role you've been waiting for.

Your Role

As a Community Navigator, you will be tasked with overseeing a specified number of Coastline communities both in towns and rural locations across Cornwall.

You will support established community groups and involvement structures, actively listening to customers to enable them to directly influence services. Additionally, you will create new channels through which our customers can engage and interact with us, identifying community strengths and supporting local residents and customers to develop sustainable community initiatives.

Additionally, your role will involve:

- Co-ordinating and delivering established and new back-to-work and training programmes
- Providing information, advice and guidance on the support available
- Analysing customer data to enable us to respond to needs and priorities more effectively
- Acting as the point of contact for Coastline within communities

About You

To be considered as a Community Navigator, you will need:

- A background in community, family, youth or social work or a related field
- A comprehensive understanding of social value
- Experience in customer facing roles, advocacy, or consultation
- A track record of co-design with customers, delivery of projects to targeted groups, support with employability and digital skills
- Self-awareness and reflection
- Social perceptiveness and diplomacy
- The confidence to work with customer data to design initiatives which directly respond to customer need
- A mobile and agile working style with adaptability and flexibility, to meet customer and organisational need
- Your own transport to travel across your designated communities, to the office and to external meetings

Knowledge of asset based community development models would be beneficial to your application. A certificate in housing, community development or similar would also be advantageous. A qualification in social sciences, mentoring, or another relevant subject would be equally desirable.

This role would be suitable for anyone who has held the role of Community Support Worker, Family Support Worker, Community Investment Worker, Youth Worker, Community Outreach Worker, Social Worker, Youth Support Worker, Youth Outreach worker, Support Worker, Outreach Worker, Community Engagement Worker, or Community Development Worker.

The closing date for this role is the 12th September 2019 with interviews scheduled for the 26th and 27th September 2019.

Webrecruit and Coastline Housing are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are eager for your next challenge as a Community Navigator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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