IT Support Assistant

Recruiter
Journey Recruitment Ltd
Location
High Wycombe, UK
Salary
Competitive
Posted
19 Aug 2019
Closes
29 Aug 2019
Ref
1224499558
Contract Type
Permanent
Hours
Full Time
Are you able to provide 1st line/2nd line IT Support to both: on-site and remote users over the phone or using Remote Access tools?

Are you looking to get stuck into a role in which you can fully support a company, with all things IT related?

Our fantastic candidate based just outside of High Wycombe are looking for someone to come along and really get stuck in!

Working as part of a friendly team you will offer efficient and effective support for all business IT issues.

* You will assist in maintaining the company IT network infrastructure and telecoms systems.

* You will provide IT support to all users, both onsite and remotely.

* You will assist with trouble shooting systems and network problems.

* You will provide support with the installation and setting up of new PC/s, laptops, tablets, smartphones and other IT hardware.

* You will carry out the setup and configuration of new user accounts and profiles.

* You will work with the IT Support Team Leader and IT Manager to review technologies that might aid the business.

You must have/be:

* Proven experience in a similar environment.

* Able to demonstrate hardware troubleshooting and maintenance knowledge

* Experience supporting Microsoft Applications & Windows Operating systems

* Provide application support e.g. CRM, Finance, Stock/Warehouse Management

* Basic networking experience (LAN, WAN, Wi-Fi)

* Excellent written and verbal communication skills

* Ability to give clear written and verbal instructions and explain technical issues internally and to suppliers

* Ability to adapt to rapidly changing business priorities

* Good organisational skills and ability to prioritise workload

* Good team player

* Possess a 'can do' attitude

Salary: £22,000 to £25,000 (DOE)

Holiday: 25 days per annum rising to 27 after 5 years' service - Plus 8 bank holidays

Hours/days: Monday to Friday 10.30am - 6.30pm (with half hour for lunch)

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