Credit Controller

Bradford, UK
18 Aug 2019
29 Aug 2019
Contract Type
Full Time
Eclipse is a £15M turnover business within Capita's Software division. Eclipse is the UK's leading provider of Case Management, Practice Management, Matter Management and Process Management Software. Our Proclaim software solution is Endorsed by the Law Society and is used by over 25,000 professionals in a vast range of sectors, incorporating legal, Alternative Business Structures, commercial, Government and charitable. Organisation's using Proclaim range from national heavyweights with 1,000 employees, through to boutique firms of just 1 or 2 staff.

About Capita

We are Capita, the UK's leading provider of business process management and integrated professional support service solutions. Through bespoke, quality solutions, we've helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too

About the role
A brilliant opportunity has arisen for an experienced Credit Controller with significant credit control experience to join our business based in Bradford. The role is offered on a One Year Fixed Term Contract.

  • To validate and reconcile all data required for outstanding debts on the ledger (priority as determined by Finance Manager).
  • Investigate reason for non-customer payment and report back
  • Work with the customer and the team to resolve the causes of outstanding debt, recommending process changes as appropriate
  • Troubleshoot all monthly non-DD customers and ensure as many as possible are on DD
  • Work with the customer to collect outstanding debts
  • Ensure customer records in SAP and Proclaim are aligned in terms
  • Liaise with Consultancy team to resolve debts that have arisen due to customer dispute
  • Other additional Finance tasks as required within the team
  • Monthly and adhoc reporting as required by management
  • To prepare management information Reports for internal distribution in a timely manner
  • General administrative duties such as, but not limited to answering the phone, internal post distribution, posting out external mail such as invoices
  • To carry out responsibilities with due regard to the organisations Equality & Diversity policy and adhering to all Capita policies and procedures.

Education & Qualifications
  • Educated to GCSE standard
  • Experience of working in a finance department
  • Experience of delivering excellent Customer Service
  • Educated to AAT level / Degree level in Finance preferably (Desirable)

Technical Skills
  • High degree of computer literacy to include a strong understanding of Microsoft Office (Word, Excel, Outlook), particularly Excel
  • MUST have recent experience of using SAP within the customer accounts modules

Key Attributes
  • Ability to work in pressurised environment to tight deadlines
  • Ability to work across departments and with other organisations to resolve issues
  • Able to work under pressure
  • Outgoing, creative and open minded
  • Self confident and enthusiastic
  • Approachable and willing to assist others
  • High degree of integrity


Capita's values are at the heart of our business. We believe that our colleagues should be Open, Ingenious, Collaborative and Effective; honest, straight-talking people who are highly intelligent and creative, who work brilliantly as part of a team or leading a team, and who never accept mediocrity. We're looking for people that personify Capita's values, who get involved in different things, deliver what they promise, take responsibility, embrace diversity, and respect their colleagues. And, most importantly, have fun!

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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