An opportunity has arisen for a Customer Care Co-Ordinator / Account Management Assistant in a growing, forward thinking IT consultancy. This is an exciting opportunity for someone who is looking for an opportunity within an IT oriented company to start or progress their career within Customer Care or Account Management. This position would also suit a Graduate looking to get into an IT / Administration environment.
On a daily basis you will be calling their current clients to obtain feedback on completed jobs and assisting the Account Managers with administration tasks, as well as looking after spreadsheets and documentation used by the company; maintaining spreadsheets and liaising with different departments. An understanding of IT and technology would be highly preferable with a desire to be in a sales environment.
There are some statistics to be kept, so a very good understanding of Excel, including the production of graphs will be required and attention to detail will be paramount.
The successful applicant will be a skilled communicator who can motivate and get co-operation from colleagues and clients, they will be career driven with a desire to succeed bringing initiative and energy to the role.
Key responsibilities and accountabilities:
- Calling clients to obtain feedback
- Maintaining spreadsheets including the production and maintenance of graphs.
- Emailing internal / external
- Good verbal and written communication skills.
- Be efficient and reliable
- To be able to use their initiative and work autonomously.
- A basic understanding of IT and technology.
Salary £18,000 - £21,000 dependent on experience.
Apply now for an interview