Technical Analyst

ITECCO Limited
York, UK
17 Aug 2019
22 Aug 2019
Contract Type
Full Time
Role: Technical Analyst
Location: York
Salary: £21,000 - £25,000

Our client has a great opportunity for a dynamic individual looking for a challenge to develop and grow within a close-knit team and exciting company.

You will be part of the Technical Operations team working with clients, suppliers and innovative technology. As a member of the Technical Operations department, you will ensure that products are delivered to clients in accordance with service agreements and service levels. You will also have the challenge of delivering existing products to new clients according to project timescales and set budgets. As part of the team, you will provide technical support across all products with a focus on responding promptly and resolving efficiently. As part of the support process, you will liaise with suppliers to provide clients with relevant and timely information.

You will need experience supporting a broad range of technologies, being able to develop strong customer relationships and directly manage all technical audits. It is also expected that you have experience working closely with current technologies such as cloud and connectivity and have a good understanding of how they should be managed and supported.
In this role, you will have the opportunity to become responsible for building a strong technical team through setting clear objectives, regular appraisals, coaching and support.

Essential Criteria
  • Solid technical knowledge and experience
  • Experienced in Microsoft Server Technologies
  • Experience in Microsoft software packages
  • A good understanding of computer networking
  • Professional, diplomatic and approachable manner
  • Good administrative and organisational skills
  • Helpful and willing to support other team members

If you believe this would be a good fit for yourself then please apply to be immediately considered. Alternatively you could send your CV directly to Owen Watkins (owen . watkins @ itecco . co . uk) or call for more information.

Microsoft - Server - Windows - Install - Cabling - Office 365 - OS - Azure - AWS - Amazon Web Services - Active Directory - Exchange - Network - IT - Support - Helpdesk - Service Desk - Cloud

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