Senior Navigator

Hertford, UK
17 Aug 2019
19 Aug 2019
Contract Type
Full Time
Senior Navigator
Location: Hartford, Hertfordshire (requires travel within the area)
Contract type: Fixed term until 31st of March 2020 (with possibility of extension)
Hours per week: 35 (Mon to Fri, 9am to 5pm)
Salary: £28,000 per annum

Successful candidate will have to be willing to commit working weekend shift once in ten weeks.

We've got an opportunity...
At the request of Hertfordshire County Council and both Hertfordshire CCGs, seven voluntary organisations have formed a partnership to develop a new service bringing together Hertfordshire's current community navigation and hospital discharge services.

The vision is to create a Herts-wide Integrated Hospital Discharge and Community Navigation Service (IHDCNS), with teams based locally that will understand their local populations, and support people to find and access community-based support.

The outcome we want to achieve is to improve the health and wellbeing of people who might otherwise use statutory services, maintain their financial stability and in turn manage down demand on statutory services. We want to reduce the number of individuals entering crisis (defined as unnecessary hospital admission or use of homecare or multiple contact with different agencies) and particularly to reduce unnecessary hospital admissions.

As a Senior Navigator you will work with the Programme and Area Managers to establish an effective local service for Hospital Discharge and Community Navigation including social prescribing; establish effective partnerships with the local voluntary sector, NHS providers and adult care services; ensure that the service puts people first, empowers people to take appropriate decisions about their care, and to access support and services within their own community.

Say hello to the team...
The Independent Living & Crisis Response service (IL/CR) supports people in the space between hospital and home and responds to the needs of people in crisis following an emergency; maintaining an extensive network of external relationships across health, social care, and emergency services

About you...
To be successful in this post you must have following skills and experience:

Excellent people skills sufficient to bring together and lead a new team
A good level of higher education or equivalent, relevant, experience and evidence of continued professional development
Knowledge of the problems and issues faced by older and/or vulnerable people and carers especially in relation to health and social care
IT literate, experience of using email, word processing and spreadsheet packages**
Experience in team leadership
Working in partnership with external organisations
Full driving licence and own vehicle

Closing date for application is 23.59 on the 18th of August 2019 with interviews to follow.

Should you have any questions on this role please email us at or call us on 0300 004 0554 quoting reference REQ0000026IV.

We offer a wide range of staff benefits, these include:
* 36 days holiday (including Bank Holidays)
* Option to buy an extra 5 days annual leave
* Up to 6% contributory pension
* Flexible working policy

A little bit more about us...
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination.
Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of; age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Diversity is something we celebrate and we want you to be able to bring your authentic-self to the Red Cross. We want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

Follow us on Twitter @RedCrossJobsUK and on Linked in - British Red Cross, to hear about our latest job vacancies.

Connecting human kindness with human crisis

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