Insurance Advisor

17 Aug 2019
10 Sep 2019
Contract Type
Full Time
Our client is a leading insurance broker based in Cheadle Hulme. They are seeking an insurance advisor to join their growing team. The successful candidate will join a team which has a vision to grow within the next 5 years, with the opportunity to grow with the company on offer.

Your Role:

As an Insurance Advisor, you will be required to provide a high level of customer service for both new and existing customers in relation to their insurance policies. Your role will include taking inbound and outbound calls to set up a customer policy and the upselling of additional products in line with the customer's requirements.

Key Accountabilities:
  • You will be taking a variety of calls from new and existing customers dealing with their car insurance queries, setting up insurance policies and upselling additional products where required.
  • To manage inbound calls effectively ensuring customer needs are met.
  • You will need to readily adapt to the ethos of the brand & promote this to the customers at all times whilst being committed to providing a high quality of experience to the customer and the brand at every opportunity explaining choices and providing recommendations.
  • You will be required to process administrative tasks such as chasing customers for documents and processing policy cancellations.
  • You will be required to outbound customers in relation to servicing their policies or upselling additional products.

What You Will Need:
  • Ideally 12 months experience working within the insurance industry
  • Outbound/Inbound telephone skills
  • A hunger to grow within an exciting company

What They Can Offer:
  • Career progression opportunities
  • 37.5 hours between the hours of 8am-5:30pm (Monday to Friday and 2 out of 4 Saturdays 9- 1pm)
  • A strong employee benefits package including a generous holiday allowance
  • Free onsite parking
  • Free tea/coffee snacks

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