Insurance Advisor

Recruiter
DMD RECRUITMENT LTD
Location
UK
Salary
Competitive
Posted
17 Aug 2019
Closes
10 Sep 2019
Ref
1237862548
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Our client is a leading insurance broker based in Cheadle Hulme. They are seeking an insurance advisor to join their growing team. The successful candidate will join a team which has a vision to grow within the next 5 years, with the opportunity to grow with the company on offer.

Your Role:

As an Insurance Advisor, you will be required to provide a high level of customer service for both new and existing customers in relation to their insurance policies. Your role will include taking inbound and outbound calls to set up a customer policy and the upselling of additional products in line with the customer's requirements.

Key Accountabilities:
  • You will be taking a variety of calls from new and existing customers dealing with their car insurance queries, setting up insurance policies and upselling additional products where required.
  • To manage inbound calls effectively ensuring customer needs are met.
  • You will need to readily adapt to the ethos of the brand & promote this to the customers at all times whilst being committed to providing a high quality of experience to the customer and the brand at every opportunity explaining choices and providing recommendations.
  • You will be required to process administrative tasks such as chasing customers for documents and processing policy cancellations.
  • You will be required to outbound customers in relation to servicing their policies or upselling additional products.

What You Will Need:
  • Ideally 12 months experience working within the insurance industry
  • Outbound/Inbound telephone skills
  • A hunger to grow within an exciting company

What They Can Offer:
  • Career progression opportunities
  • 37.5 hours between the hours of 8am-5:30pm (Monday to Friday and 2 out of 4 Saturdays 9- 1pm)
  • A strong employee benefits package including a generous holiday allowance
  • Free onsite parking
  • Free tea/coffee snacks

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