Customer Services Assistant

Shepherd Stubbs Recruitment
St. Neots, UK
17 Aug 2019
21 Aug 2019
Contract Type
Full Time
Our client based in St Neots is looking for a Customer Services Assistant to join their successful team.

The hours for Customer Service Assistant are Monday to Friday, 9am to 5pm.

The company based in St Neots may relocate to Huntingdon within the next 12 months.

Customer Services Assistant duties:

Progression of mortgage and insurance applications
Offering a first class customer service experience at all times

Utilising the database and the client portal to ensure data is recorded consistently and in a timely manner.

General correspondence with clients including email, telephone and face to face.
Managing the advisors diaries
Adherence to compliance requirements and GDPR

Processing trust documents for Insurance policies

Identifying further possible sales opportunities

As Customer Services Assistant, you will need an excellent telephone manner, sound knowledge of Microsoft Outlook, Word and Excel and a strong focus on customer services.

Customer Services Assistant Salary £16 - 18,000 pa.

Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days please assume you have not been successful this time. Please do not let this deter you applying for other positions you may be suitable for.

Shepherd Stubbs is an Equal Opportunities Employer acting both as an Employment Agency and Employment Business.

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