IT Support / IT Field Engineer London

Recruiter
Reed
Location
Wokingham, UK
Salary
Competitive
Posted
17 Aug 2019
Closes
26 Aug 2019
Ref
1237862338
Contract Type
Permanent
Hours
Full Time
On-site IT Support / IT Field Engineer (London) required for a large Managed Service Provider. The main purpose of the role is to provide on-site support for equipment and users at their London based Clients.
  • Manage device moves and changes as required
  • Acting as a point of reference for IT
  • Managing queries and escalations from IT

Duties will include:
  • Acting as a point of contact for Clients'
  • Checking devices for operational issues
  • Addressing basic hardware issues
  • Training users on varying usage of hardware
  • Overseeing and deploying hardware

Experience Sought:
  • Customer Service skills
  • Excellent Communication Skills (Verbal and Written)
  • Excellent Time Management and Organisational skills
  • 1-2 years IT Helpdesk or Hardware repair experience preferred
  • A practical approach to diagnosing problems

This client offers great training and a competitive benefits package. There is no on call or out of hours support required for this role.

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