Customer Services (Financial Services & Banking)
- Do you have previous customer service experience?
- Have you gained previous experience working within a regulated environment?
Lloyd Recruitment Services, are delighted to be recruiting on behalf a successful Financial Services organisation, who are looking for customer focused individuals to strengthen their friendly and focused team.
The role will involve:
- Answering telephone calls from existing customers
- Responding accurately and efficiently and in a timely manner to enquiries
- Providing information about a range of products and services
- Carrying out day to day administrative duties
- Preparing and issuing correspondence
- Dealing with amendments to customer details and ensuring that accounts are kept up to date
- Previous experience of dealing with customers, ideally but not essentially within a Financial Services environment
- IT literate with proficiency in MS Office packages
- Excellent communication skills
N.B: Unfortunately due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.
Key Words: Customer Service, Call Centre, Financial Services, Epsom, Leatherhead, Ashtead, Tadworth, Ewell, Chessington, Banstead, Sutton, Cheam, Reigate, Surbiton, Kingston, Wimbledon, Croydon, Dorking