Hosting and Storage Engineer

Recruiter
Willmott Dixon Group
Location
Letchworth Garden City, UK
Salary
Competitive
Posted
17 Aug 2019
Closes
09 Sep 2019
Ref
1237653964
Contract Type
Permanent
Hours
Full Time
Are you looking for the Career of a Lifetime? There couldn't be a better time to join Willmott Dixon's IT department at our Head Office in Letchworth. We are currently going through a strategic IT transformation to move to the cloud and are rapidly adopting the latest concepts of BI and digital construction.

As a part of this we are undertaking an organisational, operational and service transformation. We are therefore recruiting for key new roles that are tasked with the important job of establishing new capabilities, using IT best practices.

We also aim to be world class in offering agile and flexible working practices. This offers you a great working environment and a genuine work-life balance.

We would welcome applications from people who are looking for an exciting challenge in IT transformation, who understand "what good looks like" and who enjoy a lively and fun place to work. This is a fantastic opportunity to join a talented IT team and take on a role in which you will be able directly implement change and shape the strategy and vision of the IT function in the years ahead.

We are currently recruiting for an experienced Hosting and Storage Engineer to join our busy in-house infrastructure team.

Key Responsibilities / Objectives

To provide technical expertise within the Hosting & Storage Team across supported systems such as on-premise and hosted / cloud data centre infrastructure and servers.

The role requires an individual that is able to work competently across a range of technical areas within the team, ensuring that solutions comply with all relevant Service and Technical standards.

To actively participate in Projects, Problem Management and Change Management initiatives.

To assist the Team Management and the Principle Engineers in the development and implementation of team, departmental and business wide service improvement plans and technical refresh/remediation plans

Planning, scheduling and implementing of all Change Requests through CAB and routine maintenance activities for the team.

To carry out Root Cause Analysis activities for the team.

Effective personal Time Management and Planning to ensure all duties and activities are completed in a timely manner, proactively notifying others of any changes to completion times/dates.

To support Project planning activities, ensuring each project achieves their technical goal.

Review service reports and compare service delivered against SLA's.

Implement technical installations and testing according to design documentation and project planning.

To provide Mentoring for other team members.

To provide Technical documentation to include high and low-level technical designs.

Essential and Desirable Criteria

Technical

Proven experience of:

Working within a mature Shared Service or Commercial IT Services operation.
Fault diagnosis across technologies & platforms and experience of rectifying faults within strict SLAs.
Proactive Monitoring and maintenance of internal IT servers, systems and platforms.
Communication both written and verbal.
Technical Designs.
Third line support.
Team Leadership.
Microsoft office and Windows.
Virtualization, cloud technologies and server solutions.
AD and AD Tools.
Scripting languages. (e.g. VBScript, Bash, PowerShell etc)
Hardware firmware updates.
VMware.
Exchange.
Solarwinds
Cyber Essentials Plus
Skype for Business
SCCM
AntiVirus Management
Backup Technologies (preferably TSM)
Azure Platform
Intune/Blackberry Dynamics Platform Knowledge (Desirable)

Qualifications and Membership

Essential

Degree qualified in Computing or related discipline or equivalent professional experience

Desirable

MCSE and VCP
ITIL Foundation
Prince 2 Foundation
Driving Licence

Additional Information

Willmott Dixon embraces diversity in the workplace

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