Head of IT Services

gap personnel east
York, UK
17 Aug 2019
09 Sep 2019
Contract Type
Full Time
Head of IT Services
£75k - £85k
The Company
Fantastic, growing company based in York who are looking for an experienced Head of IT to join their forward-thinking IT function. An effective senior manager and team player with the ability to manage relationships with a wide range of stakeholders.
The Role
You will be managing the day to day operations of all the IT Solutions
oEnsure availability, security and scalability of all IT solutions, including networks, applications and data, underpinning the company offerings.
oDefine, measure, track and evolve Key Performance Indicators & Service Level Agreements.
oManage partners / vendors to ensure full service integration that provides an end-to-end IT offering designed with our customers in mind.
oIdentification of IT risks and threats and implementation of agreed mitigating actions.
oInvestigation and resolution of IT incidents.
oProvide highly available IT Help desk support services in line with working practices.
oWork proactively alongside Project delivery teams
oSupport and develop the service delivery and infrastructure teams

Experience Required
·A minimum of 5 years of experience in senior IT roles.
·Leading IT organisation transformation in a fast-moving environment.
·Experience of introducing new and innovative way of working into organisations.
·Management of third-party solution/ service providers and contracts.
·Knowledge of infrastructure solutions including data centre provision

Person Skills
Demonstrates personal commitment and accountability to ensure standards are sustained and continuously improved.
•Flexible, pragmatic and responsive to change.
•Willing to take calculated risks where appropriate
•Willing to go above and beyond the requirements of their role to help get things done.
•Financially savvy.
•Ability to get involved in resolutions from a pro-active and hands on perspective
•Tenacious ensuring delivery targets are met
•Excellent communication skills with a capacity to present, discuss and explain issues coherently, simply and logically both in writing and verbally with the emphasis on non-technical jargon.
•Comfortable making prompt decisions without too much deliberation.
•Takes full responsibility for their actions.

#HeadofIT #ITservicedelivery #ITmanager

This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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