Infrastructure Technician / Network Engineering Tutor (IT)

National Skills Agency
Manchester, UK
10 Sep 2019
04 Oct 2019
Contract Type
Full Time
Infrastructure Technician / Network Engineering Tutor (IT)

Home - based: covering North West



Successfully deliver digital apprenticeships programmes for Infrastructure Technician Level 3; & Network Engineer Level 4 apprentices (and related). All activities should continually meet the needs of employers and apprentices. This is to be in line with policies & procedures and Awarding Organisation, Ofsted, Education & Skills Funding Agency, and any other relevant bodies, requirements.

The candidate must be able to demonstrate up-to-date technical competence and knowledge & understanding to be considered for the role, of:

* Designing networks, applying appropriate security products and processes

* Installing and configure network components, including switches, routers and firewalls

* Monitoring, testing and adjusting network systems and performance

* Applying diagnostic tools and techniques to identify the causes of network performance issues

* Troubleshooting network issues and repairing faults in hardware, software products and the network

* System upgrades to network hardware, software and operating systems

* Operating effectively in the business environment and responds to business issues related to network engineering/infrastructure

* IT Security; Remote Infrastructure; Data: Problem-solving; Workflow management

Key Responsibilities

Deliver high quality training, coaching and assessment to apprentices.

Inspire, motivate and raise apprentices' aspirations through their passion for the sector.

Deliver inductions to new apprentices inclusive of initial assessments, CEIAG and H&S risk assessments on site.

Conduct regular face-to-face sessions and progress reviews with apprentices and their employers, complemented by eLearning.

Provide opportunities for apprentices to develop their English, maths and digital skills and knowledge.

Embed Equality & Diversity, Health & Safety, Safeguarding and Fundamental British Values into training content.

Adhere to all policies & procedures, Education & Skills Funding Agency, Ofsted and Awarding Body requirements.

Report to the Operations Director to achieve agreed volumes of timely apprentice achievements in line with the business strategy and plans.

To undertake additional projects and activities to meet the needs of the apprentices and employers.

Share best practice amongst the Operations Team and attend all internal meetings/training as required.

Maintaining continued professional development (CPD) and keeping up to date with all industry developments and practices.

Experience and Qualifications

Industry experience in roles similar to Infrastructure Technician; Network Engineer

Related qualificaitons pertaining to the roles of Infrastructure Technician; Network Engineer (such as, but not limited to: Network+; Server+; Security+; MTA Network Fundamentals; MTA Server Admin; ITIL Foundation Level; MTA Cloud Fundamentals)

A keen interest in education and a passion to train, assess and coach apprentices in their digital careers

Recognised teaching/training qualification would be desirable, but not essential

Proven record of working to at least Ofsted Grade 2 standards

Experience of working with 16-18 year olds would be advantageous

Working knowledge of Ofsted, SFA and Awarding Organisation requirements

Must have excellent administrative skills with the ability to prioritise workloads, work methodically, accurately and effectively under pressure while maintaining a positive attitude

Resilience and adaptability when dealing with challenge or change, or support apprentice to overcome barriers to career and personal development

Full driving licence and own transport is essential

Excellent English, maths and digital skills

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request.

As a result of the high number of applications we receive for each role advertised we regret that we may be unable to deliver individual feedback to unsuccessful candidates. If you have not been contacted within 7 days then unfortunately on this occasion your application has been unsuccessful. We will retain your details with the intention of keeping you informed of other suitable opportunities that may arise.

National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy.

National Skills Agency is an Equal Opportunities employer and we welcome applicants from all backgrounds

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