Service Delivery Analyst

Recruiter
Pytec IT Recruitment
Location
Northampton, UK
Salary
Competitive
Posted
17 Aug 2019
Closes
04 Sep 2019
Ref
1237649801
Contract Type
Permanent
Hours
Full Time
Service Delivery Coordinator - ITIL

Working within the IT Department of a leading UK business you will be required to provide support in the areas of incident, problem and change management. As a knowledgeable ITIL professional you will apply your Service Delivery / Service Management experience to support the growth and efficiency of the business on a global scale.

As part of a 24/7 environment you will coordinate incidents, ensure that changes follow the designated guidelines and complete problem review to root cause analysts and resolution. Solid experience within a Service focussed ITIL environment is essential and it would be highly advantageous if you have previously knowledge of incident, problem and change management. Good IT / Technical background is preferred and therefore it is likely you have spent time working as part of Service Desk or Support Desk. If required the technical aspects of the role can picked up if you are able to demonstrable you capabilities in the other areas.

Based in Wellingborough this role is easily commutable from Northampton, Kettering, Peterborough and Corby. The positon will allow home working at least 1 day a week and you will also be paid an allowance for being on call 1 week in 4

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