Credit Control - Bracknell

Recruiter
BBL Recruitment
Location
Bracknell, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
09 Sep 2019
Ref
1237155223
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit Control - Bracknell
Pay: £21.43ph umbrella Hours: 37 per week Duration : 9 month Sector: PublicScope: Inside IR-35
My local authority client is looking for someone to review and change Council wide approach to debt management. The postholder will have an advisory role, working across the organisation, as well as taking responsibility for managing specific categories of debt. The role requires someone who is experienced is credit control and debt management, preferably someone with local authority experience.
Overview of the duties:
  • Reduce the current level of outstanding debts across the Council by ensuring that effective processes are in place that mean all debts are either being rigorously pursued or are carefully assessed and written off in a timely way if they are deemed irrecoverable, resolving account disputes and mitigating against the risk of non-recovery
  • Take responsibility for pro-active management of specific customer debt portfolios where suitably qualified staff are not in place.
  • Work closely with Finance Support staff and Budget Holders, keeping them fully briefed on the status of debts related to the service areas they support/are responsible for.
  • Provide a monthly update on successful collection, potential bad and doubtful debt and assess the justification for any requests for write off authorisation.
  • Review and recommend changes as appropriate and effectively communicate arrangements for the management of debt categories to all relevant internal and external stakeholders.
  • Make recommendations to introduce consolidated debt management and recovery arrangements that minimise the risk of unintended consequences on Council services of pursuing debts for vulnerable individuals.
  • Assess the cost effectiveness of currently used and alternative potential recovery actions for different debt types and levels, including the use of legal action
Qualifications:
  • AAT or equivalent.
Experience:
  • Experience of debt collection practices at a supervisory level within a direct customer contact role.
  • Strong influencing, negotiating and account management techniques, to secure and manage internal customer and stakeholder relationships as well as external clients.
  • Experience of successfully pursuing debts through a range of recovery approaches.
  • Excellent eye for detail.
  • Ability to interrogate and interpret complex system reports.
  • Good MS Office skills.

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