IT Support Manager

TurnerFox Recruitment
Mansfield, UK
17 Aug 2019
31 Aug 2019
Contract Type
Full Time
IT Support Manager
Mansfield, Nottinghamshire

Urgent requirement!! We are looking to a recruit and experienced IT candidate to provide high level support to internal staff. You will be working within an IT Support vacancy for very well-established company who hold an excellent reputation within their industry sector.

The role of IT Support involves:
  • Being sole provider of supporting staff with IT problems
  • Internal technical support, monitoring and maintaining computer systems and networks
  • Installing and configuring hardware and software, providing support with any faults
  • Resolving technical and application problems either over the phone or in person
  • Working closely with the IT support partners of the company to provide applications support
  • Providing first- and second-line support which involves applying technical knowledge relating to hardware and software
  • Testing and evaluating new technology
  • Ensuring all software licenses are recorded and maintained within licence rules

The ideal candidate for the role of IT Support would ideally have the following experience:
  • 1st, 2nd or 3rd line support with a recognised IT qualification
  • Strong customer service skills with the ability to work with internal members of staff under pressure
  • The willingness to work on all levels of IT issues both hard and software
  • Experience in installing and configuring hardware and software
  • Confident to work alone and hit the ground running in an IT Support role
  • Ideally knowledge of SQL but not essential

Are you interested in IT Support and feel you have the relevant experience? Then apply now or give us a call at TurnerFox on .

Accessible from Mansfield / Kirkby-In-Ashfield / Sutton-In-Ashfield / Nottingham / Derby / Chesterfield / Sheffield

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