Store Manager - Luxury Jewellery and Watches

Zachary Daniels
Swindon, UK
17 Aug 2019
30 Aug 2019
Contract Type
Full Time
We are currently recruiting for a Store Manager for a flagship jewellery and luxury watch retail store in Swindon. We are working together with a fantastic retailer who is enjoying a sustained period of growth and success. We now have an exciting opportunity to join the retailer as a prestigious Store Manager and have a direct impact on the business and its future direction with this established Store with a great profile.

As the Store Manager you will have full responsibility for developing the Store and continuing their success in a competitive marketplace. The successful Store Manager will be responsible for developing the team, achieving sales targets with customers and clients. Having a background in luxury retail and some exposure to networking would be an advantage but not essential.

With a successful background in luxury jewellery and watches, the new Store Manager will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. Working in a premium environment, service is central to everything you do. In addition you will develop the brand through networking and engaging with local businesses and attend and manage high profile events.

Key Responsibilities as the new Jewellery and Watch Store Manager:
  • Demonstrate fantastic watch and jewellery knowledge at all times
  • Use your skills and experience to lead a large team to achieve the highest levels of sales and service at all times
  • Customer centric; ensure the team interact with customers at all times
  • People focused: manage people and develop the team
  • Recruit, induct and train a team to focus on sales and adding value to the sales process
  • Autonomy to develop the team and recruit the right people to deliver your vision
  • Commercially aware and able to understand business performance and react to areas that are under performing
  • Drive and manage CRM activity
  • Manage a 'client book' and perform marketing activities to establish your store
  • Undertake specialist service for high value clientele
  • Engage with exclusive customers for VIP events and specialist services
  • Manage the performance of the management staff and colleagues
  • Drive incentives for staff to achieve targets and KPI's

As the new Store Manager you will be a credible presence in your store and must be able to support colleagues across your area. It is important that you can work with your Area Manager and be able to work on retail projects and new initiatives as and when required. With a background in the luxury/Premium retail preferred, we are seeking a proven Manager who can succeed in an extremely competitive premium environment. Experience of new store openings preferred, but, not essential.

Apply now for an immediate interview!


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