IT Operator, High Wycombe, 26K-28K

Langley James
Beaconsfield, UK
30 Aug 2019
29 Sep 2019
Contract Type
Full Time
IT Operator required by successful Retailer whose head office is based in High Wycombe. Reporting to the Operations Manager you will join a small team and be primarily responsible to ensure that all business IT systems are monitored. This will include responsibility for the identification of interface errors and IT batch processing failures, managing these issues through to resolution.

The successful candidate will be an experienced support person with a sound understanding of retail IT business processes as well as being required to perform out of hours shift work. An interest in and investment in the company's products is essential to your success in this role.

Role: It Operator

Location: High Wycombe

Salary: £26,000-£28,000

Responsibilities Include:
Main point of contact for all alerts and problems.
Escalation to management all major issues.
Liaising with 3rd party vendors
Manage batch and interface jobs
Input into problem management and change management
Undertake system administration tasks as needed
Undertake security patching across all IT systems and follow the IT Change Control process
Assist with the running of the annual audit reports and escalate compliance concerns
Improve production operations by identifying any process that can be automated and highlight to management.

Skills and Experience:
Ideally at least 2 years retail environment experience
Excellent reporting & communication skills
Highly driven
Good Knowledge of typical retail IT landscapes
Able to cope with several tasks at the same time

This role would be ideal for someone who is looking to build a career in thriving company who continue to succeed in their sector. If you think this is the right role for you, please do apply so we can have a chat!

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