Order Fulfilment Assistant

Recruiter
Aspion
Location
Merseyside, UK
Salary
Competitive
Posted
17 Aug 2019
Closes
04 Sep 2019
Ref
1222702782
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Order Fulfilment Assistant

Liverpool

£20,000

I'm currently recruiting for a global FMCG company based in the heart of Liverpool.

As Order Fulfilment Assistant, you'll be responsible for ensuring the smooth process from order fulfilment through to dispatch of goods for a number of retailers across your designated area.

Principal Responsibilities
  • Process customer orders both EDI and Manual order entry
  • Track order fulfilment to ensure orders are delivered on time in full
  • Advise both internal and external contacts of any issues regarding stock availability and delivery. Take corrective action as appropriate / ensure corrective action is carried out
  • Update and issue agreed KPIS for nominated accounts using SAP and customer systems as appropriate.
  • Ensure any collections are raised correctly and actioned in a timely manner by 3rd party contractors
  • Knowledge customer service principles
  • Supply chain principles - covering warehousing and distribution and forecasting and planning.

The candidate
  • Good communication - verbal and written
  • Experience processing sales orders within logistics or distribution
  • Customer empathy
  • SAP experience (desirable)
  • Proven experience within an administration/customer service role

If you feel that you have the relevant experience for this role and would like to be considered, please apply via the link

Thanks

Victoria Riley

Aspion recruitment

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