Retail & Café Manager Successful Charity

Royal Voluntary Service
Basildon, UK
16 Aug 2019
24 Aug 2019
Contract Type
Full Time
Retail & Café Manager - Successful Charity
Basildon Hospital (with occasional travel to Southend Hospital, Essex)

Are you a passionate retail or catering manager looking to do some real good with your career? Want to take on an engaging retail role offering flexible hours and primarily Monday - Friday work? If so, we'd love to hear from you.

About Us

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary service to support the NHS and older people at home and in the community.

We are now looking for a Retail & Café Manager to join our team and support our retail activities in Basildon Hospital and Southend Hospital.

The Benefits

- Salary of£19,015 per annum
- Enhance your experience in the charity sector
- Join an organisation that has been helping people for over 80 years

This is a brilliant opportunity to build on your existing skill-set and take on a highly rewarding with our established charitable organisation.

You will have the chance to work with a fantastic group of volunteers and provide a positive, welcoming service to staff, visitors and patients at Basildon and Southend Hospital.

What's more, you'll have the autonomy and freedom to make business improvements, enabling you to make a real, tangible difference in your role.

The Role

As the Retail & Café Manager, you'll oversee our retail outlets and on-ward retail trolleys at Basildon Hospital and Southend Hospital.

Specifically, you'll manage three shops and one on-ward trolley service at Basildon Hospital, and one on-ward refreshment trolley service at Southend Hospital.

Ensuring that customers receive a high-quality service, you will:

- Recruit, train and supervise staff and volunteers
- Create and manage rotas
- Foster a positive environment for your team and customers
- Complete tasks in-line with our procedures, including stock management and pricing
- Identify ways to further improve our service

About You

To join us as our Retail & Café Manager, you will need:

- Experience in retail or catering management, overseeing retail outlets or sites with similar customer flow and turnover
- A track record of setting and maintaining critical standards in safety and hygiene
- Experience of using an EPOS system and other back-office reporting systems
- Proficiency in MS Word, Excel, Outlook and other software
- An understanding of what good customer service and retail operating systems look like and how to implement and maintain these in a retail and catering environment
- A food hygiene qualification
- A full driving licence and access to your own vehicle

We'd love to hear from you if you've worked as a Retail & Café Manager, Retail Manager, Catering Manager, Retail Team Manager, Catering Team Manager, Retail Supervisor, Retail Team Leader, Catering Supervisor, Shop Manager or Store Manager.

This is a full time role, working 35 hours per week, primarily Monday - Friday.

The closing date for applications is the 25th August 2019, with interviews scheduled to be held on the 28th August 2019.

So, if you think you could thrive as our Retail & Café Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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