Retail Travel Agency Team Leader - Leicester

Travel Trade Recruitment
Leicester, UK
19 Aug 2019
21 Aug 2019
Contract Type
Full Time
Leading independent retail travel company, which has seen expansion into new locations this year, is seeking an experienced ambitious Travel Consultant or Travel Assistant Manager to join it's busy Leicester store as a Team Leader. Offering a wide variety in travel products, this established company sells European and Worldwide Holidays, from city breaks through to dynamically packaged itineraries. A highly competitive basic salary is available to the successful candidates along with commission & benefits. If you are passionate about leisure travel and have the experience to inspire a team of Travel Consultants to success, this is a great opportunity to join a growing company.

-Managing a small team within a bigger, flagship store in Leicester city centre
-Motivate and manage four Travel Consultants to exceed sales targets, whilst offering exceptional customer service
-Working along side other Team Leaders and reporting into/working with the Assistant Manager and Branch Manager
-To contribute new, alternative and innovative ideas of achieving new business
-Working on a rota basis to cover 0900-2000 Mon - Fri and a rota for weekends too, with time off mid-week when a weekend is worked. (Sat 1100-1900, Sun 1100-1700)
-To be proactive in feeding back ways to enhance sales
-Participate and willing cooperate with colleagues to achieve the team objectives
-Look for innovative ways to generate customer enquiries and put them into practice
-Keep your own product knowledge up to date and make best use of the information facilities available
-To lead by example, demonstrating to the team an exceptional high level of customer service going above and beyond
-Dealing with management and travel related administration.
The successful candidate will ideally have experience within retail travel at supervisory, management or assistant management level, however consideration will also be given to ambitious Travel Consultant, with solid experience in a Travel Agency who can demonstrate they have the qualities to step up to management level. You will also have solid product knowledge and be confident in talking about and selling long-haul and short-haul destinations. A proven back record in reaching and exceeding targets, excellent customer service and a real drive and passion for travel are also required!

Starting salary is dependent on experience ranging from £18k pa - £22k pa, but as target driven sales role there is excellent commission to earn too, and further incentives. This is one of the few big independent travel companies, going from strength to strength and expanding by opening branches across the UK, so it is a great time to join and be part of this success story. Working in a modern vibrant store in the heart of the city centre, ideally placed to attract footfall for booking customers!

If you are keen to be considered for this Retail Travel Team Leader role in the Leicester area, please follow the instructions to apply, send your CV to me at and if you have any questions please call Ryan on 0121 450 9776

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