Assistant Academic Registrar

Recruiter
University College of Estate Management
Location
Reading, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
31 Aug 2019
Ref
1236867033
Sector
Education
Contract Type
Permanent
Hours
Full Time
Assistant Academic Registrar - Operations

Full time (35 hrs/wk), permanent

Based central Reading, Berkshire

Salary range £30,000 - £33,000 FTE pa plus benefits

We're looking for a highly organised and detailed oriented individual to manage our Academic Registry - Operations Team, ensuring processes and procedures are always geared towards ensuring student success!

University College of Estate Management (UCEM) is the leading provider of supported online education for the Built Environment. Currently celebrating our 100th year as an institution, we have a wealth of history and experience in providing the highest quality learning opportunities. At any one time, we have over 3,500 students from more than 100 countries benefiting from our qualifications. UCEM helps to enhance Built Environment professional careers through our accredited property-related and construction programmes, offered at Postgraduate, Undergraduate and Apprenticeship levels. Our centenary year has inspired our new vision to be the Centre of Excellence for Built Environment Education, appropriately abbreviated 'CX' to help us look to the future and lead our strategy for the next 10 years. This is all to achieve our core purpose of providing accessible, relevant and cost-effective online education, producing leading talent for a better Built Environment.

This is a fantastic opportunity to join our Student Experience department who provide support and guidance to students right from their initial application, all the way through to their final award. This role heads up our Academic Registry - Operations Team who work on the planning and delivery of an effective academic timetable, as well as arranging for worldwide examinations and apprenticeship workshops in the UK. In addition to managing this team, you will also act as UCEM's Appeals Officer and work closely with both staff and student to progress cases through our thorough appeals process. Having overall responsibility for the team with four direct reports, you'll be expected to lead them in striving for continuous improvement to ensure efficiency and deliver an outstanding student experience.

Key qualities we're looking for include:
  • Minimum C grade/level 4 GCSE English and Maths (or equivalent)
  • Previous experience within a similar role (in the same/similar sector)
  • Supervisory or management experience
  • Experience using a database as part of your role
  • Commitment to quality and following process/procedure
  • Impeccable attention to detail
  • Ability to prioritise a diverse and demanding workload
  • Ability to remain calm and maintain accuracy when under pressure
  • Adept IT ability, able and willing to adapt to new technologies

Further or higher education qualifications and experience dealing with academic appeals/complaints is desirable but not essential for this post.

At UCEM we expect all our employees to demonstrate our values: Passion, Integrity, Excellence and Support.

JOB SPECIFICATION

We have a very detailed job specification for this role so please, before applying, take a look on the jobs section of the UCEM website where this can be found.

INFORMAL DISCUSSION

For an informal discussion about the role please contact Jess Handley or alternatively contact the HR team - details can be found within the job specfication for this post, located on the jobs section of our website.

APPLICATION DETAILS

To apply please send your CV, covering letter, and Recruitment Check Form to the UCEM recruitment inbox (details can be found within the job specification on our website).

CLOSING DATE

Wednesday 28 August 2019 at 12 noon

Initial interviews are scheduled for Thursday 12 September 2019. If there are any further dates for interview will be advised to you later in this process.

Please note, applications may be reviewed as and when they are received, so you may be invited to interview ahead of the closing date.

SAFEGUARDING CHECK

Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists.

NOTE TO AGENCIES

We do not use agencies as part of our recruitment process. We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you. Thank you for your co-operation.

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