Branch Manager

Recruiter
Coventry Building Society
Location
Cirencester, UK
Salary
Competitive
Posted
11 Sep 2019
Closes
17 Sep 2019
Ref
1236860731
Sector
Retail
Contract Type
Permanent
Hours
Full Time
We've won many awards from Highest Customer Satisfaction (YouGov) to Savings Champion Awards (2017) and our Branch Network is essential in delivering this!

We're looking for a Branch Manager to join the Cirencester branch to lead and inspire our team.

In the role you'll be responsible for leading and engaging your team, who provide an exceptional face to face service to our diverse range of customers.

You'll be passionate about your people, setting a service focused vision and delivering high standards. You'll take ownership for making sure your team is equipped to provide an individual customer service, get things right first time, follow risk procedures and achieve their personal development goals.

Our branches play a key part in their community and you'll be driven to have a positive impact by making a difference in your area. And whilst we have a clear passion to deliver exceptional service and achieve goals, this role is not sales based and there are no individual or team sales targets.

We have a reputation for excellent customer service and we really want to meet people who care about customers as much as we do. Your experience will therefore have a strong customer service focus.

To be successful in the role you'll have recent experience working in a management role within a similar Financial Services branch based environment, leading a team. You'll be passionate about people you'll be able to identify where your leadership has made a difference to staff wellbeing, personal growth and engagement

You'll be required to work with stakeholders across the Branch Network so excellent communication skills and a collaborative approach will be important.

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