Service Engineer

Recruiter
Experis
Location
Aberdeen, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
24 Aug 2019
Ref
1236830851
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Great position open for a Service Engineer with good background and experience in installing, maintaining and repairing electronic systems in an offshore or marine environment, to come on-board and work for a Global market leading Manufacturing company based in Aberdeen. This will be a permanent position with an excellent salary on offer as well as benefits.

Role Purpose:

To work within the service team on a wide variety of the clients products. Provide Customer support with the Help Desk and fault finding; work is both in the office / workshop and at customers' sites and vessels.

Key experience:
  • Experience installing, maintaining and repairing complex electronic systems in an offshore or marine environment.
  • Good understanding of IT, Networks and Software based solutions
  • Flexible and proactive team player able to multi-task using own initiative to make timely and effective decisions without supervision
  • Methodical approach to problems with good attention to detail and accurate record keeping
  • Self-motivated, determined and result orientated, enjoying and responding well to challenges
  • Positive, can do attitude with logical approach to problem solving. Not afraid to challenge and change the ways things are done to improve efficiency and effectiveness
  • Willing to work overtime and to travel to customer sites in the UK and overseas as required
  • Excellent written and oral communication skills
  • Flexible approach to working hours and patterns inclusive of anti-social hours, such as weekends and bank holidays
  • Basic skills in wiring and mechanical fitting and use of both bench and hand portable test equipment

Key responsibilities:
  • Complete scheduled maintenance on the client's systems in accordance with current maintenance routines.
  • Fault diagnosis and repair of client supplied equipment in Aberdeen workshop and onshore/offshore at customer sites, ensure all test procedures and site records are accurately updated.
  • Assists other team members in the identification of more complex problems and can apply diagnostic methods to identify causes and
    propose possible solutions.
  • Participate in the Help Desk rota and submission of weekly status reports to Customers.
  • Participate in the on-call and standby Engineer rotas.
  • Provide technical support and resolve faults on the client's systems.
  • Provide estimates (time & materials) for tasks and deliver to them.
  • Escalates problems which are blocking progress of own work.
  • Adhere to company practices and policies, especially health and safety and report any issues.
  • Responsible for quality and timeliness of own work

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