Strategic Account Manager - London
Job descriptionWho we're looking forDo you have a proven track record in business development and client relationship management in a highly competitive, Business to Business environment?Can you show that you have experience leading, motivating, developing and coaching diverse account teams?We're looking for experienced and inspiring Manager level candidates to focus on key account management in Private Equity as part of the Strategic Account Management (SAM) team within our Sales and Marketing team.About the Sales & Marketing teamSales & Marketing is a centralised support function and covers all aspects of professional services marketing, sales support and business development. The prime area of focus for the function is to work with and support the Practice in developing and implementing the firm's market strategy. To ensure we add value, we are committed to ensure:We innovate every dayWe are inclusive by defaultWe deliver commercial impact with purposeWe tell stories that inspireAbout the SAM RoleWe're looking for experienced and inspiring Manager level candidates to focus on key account management as part of SAM. The role holder will be responsible for several Private Equity Houses and report into the Head of Private Equity for Sales and Marketing. SAM focuses on the firm's top priority accounts across different segments and supports lead relationship partners and account teams to drive profitable revenue growth and deliver exceptional client value. The roles will ultimately report into one of two Team Leaders within SAM and work closely with the Head of SAM and other key personnel across sales and marketing team.Our firm's strategy is designed to provide a sharper focus on market issues in order to prioritise growth opportunities and align our resources to deliver them. Our plan is to obtain transformational growth of our consulting market share and to extend our lead in our core businesses of audit, tax, business recovery services and transactions.Role ResponsibilitiesThose in the Strategic Account Management capability are responsible for:Having a deep understanding of their client's priorities, strategies and organisations to ensure PwC add value across their broader organisation.Developing and implementing effective account strategies including relationship mapping, management of opportunity pipeline and generation of investment plans.Bringing discipline, structure and support to account teams through management information, market insight, knowledge sharing and meeting preparation.Working right across the pursuit process to inform, support, challenge and inspire their account teams to spot, develop and convert a pipeline of opportunities.Supporting the Firms one firm sales and marketing strategy.Building high performing teams of partners and staff around their particular clients.In addition to the Manager requirements set out in the PwC Professional career progression framework, the successful Manager candidate has responsibility for:Sales Excellence: Drives the uptake of the Pursuit Process within their accounts to drive excellence in sales, bringing the best of PwC's Sales & Marketing team to their accounts and clients in order to enhance profitable revenue growth and a one firm approach.Growing Relationships: Support the Lead Relationship Partner to drive the understanding of their clients amongst their account teams and wider firm as required. Understand, manage and grow relationships between PwC and the client in order to deliver opportunities and profitable growth. This includes the use of client feedback and meetings, as well as other tools.Account Management: Operates as an account manager on one or more key accounts; supports the development and execution of account strategy and implements effective account management processes, utilising the Account Management Framework (AMF).Tools: Works with the capability leader and team leaders to ensure that the account management team continuously improves and experience, information and knowledge are shared with the team and across the business. Ensures that they are deploying the AMF effectively and support the continuous development of the framework itself.Skills & Experience RequiredExperience or understanding of the Private Equity industry is preferred, but not essentialExcellent communication skills and gravitas with senior stakeholders, (both clients and senior staff) as well as demonstrating a thorough understanding of the strategic business drivers for global, complex clientsAn expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives.Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience.A proven track record in business development and client relationship management in a highly competitive, Business to Business environment.Strong stakeholder management and experience leading, motivating, developing and coaching diverse account teams.Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales processA strong knowledge of Pursuit or another relationship/ sales methodology and proven experience of driving opportunities through to revenue.