Customer Engagement & Marketing Manager, UK & Ireland

Recruiter
Salesforce Commerce Cloud
Location
Lambeth, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
20 Aug 2019
Ref
1236755717
Contract Type
Permanent
Hours
Full Time
Job CategoryMarketingJob DetailsIf you're a self-starter with a passion for innovative technology and customer success, including killer closing skills - we're looking for YOU! The UK & Ireland Customer Engagement & Marketing team is looking for a superstar marketer to support our customer marketing programs. This individual will be responsible for managing our customer pipeline, researching customer accounts, understanding customer use cases, and aligning cross-functional product marketing managers to create the most relevant, impactful, and inspirational content. The ideal candidate has strong interpersonal relationships-building skills, creativity, and a can-do-attitude. The role requires a strategic thinker with the ability to sell customers the benefits to engage in joint marketing engagements. Responsibilities will include developing and managing customer presentations and working with customers to secure commitment to participate in ongoing marketing activities (i.e. events, speaking engagements, etc.). Role and Responsibilities* Research top customer accounts by aligning with product, industry and Sales teams * Build a strong pipeline of customer leads to fuel our customer marketing programs* Create customer presentations for joint-marketing opportunities * Develop qualifying customer stories/references to leverage in various marketing materials * Support company events by delivering customers to showcase top customer success stories* Own flawless execution, track and measure customer success, and report weekly metrics* Be an effective business partner and provide consistent and clear communication * Build and maintain strong relationships with a diverse set of internal and partner constituencies, including creative, legal, finance, support, sales and marketing expertsRequired Skills / Experience * Experience in developing innovative and compelling presentations * Experience in launching new and innovative ideas with customers * Experience with customer marketing, account management and/or agency experience * Ability to work collaboratively across multiple business functions * 5+ years of experience in sales and marketing preferred* Strong creative and relationship-building skills* Passion for software-as-a-service, platform-as-a-service and disruptive thinking * Excellent written, PowerPoint, and Apple Keynote skills * Self-motivated individual capable of working in a face-paced, startup environment * Knows how to balance high standards for quality with the need to get to market fastPosting StatementSalesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
Full time

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