Delivery Manager

Recruiter
Vlocity
Location
Lambeth, UK
Salary
Competitive
Posted
16 Aug 2019
Closes
20 Aug 2019
Ref
1236755519
Contract Type
Permanent
Hours
Full Time
Company DescriptionVlocity is a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world's largest companies. A Forbes 2018 & 2017 Cloud 100 Winner, Vlocity is an 'industry cloud' pioneer built in partnership with Salesforce, the world's #1 CRM provider, increases agility, operational efficiency and simplicity, at a lower cost of ownership for the enterprise. Vlocity's cloud software suite transforms customer centric processes and fuels innovation in the Communications, Media & Entertainment, Energy & Utilities, Insurance, Health, and Government vertical industries. Vlocity's values of trust, transparency and transformation drive customer, partner and employee success. Click here to learn more about Vlocity.Job Description Vlocity puts the customer first in everything we do - and our Delivery Managers are critical to the success of this approach.You will engage early with the customer, often during the sales cycle, and help them (and their system integrator partners) shape a plan to deliver the solution that will transform their business.You'll use your knowledge of implementation best practices and the Vlocity product set to formulate a plan that will deliver value quickly - and act as a platform for future innovation - and you'll stay with the customer as they execute it.Throughout the program, you'll act as the customer advocate within Vlocity - reporting progress, identifying, articulating and mitigating risk, and coordinating activities and resources. You'll bring a wealth of Vlocity resources and tools to enhance the program team and to ensure customer success.Required QualificationsYou'll have 5+ years' experience of leading deployment teams, ideally using Agile development techniques, through full project lifecycles.You'll have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.Ideally, you will have extensive experience of at least one of our industry sectors - telecommunications, media, insurance, healthcare or public sector.You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.You'll have excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering an executive presentation.You'll have the vision to help us take our company to the next level.Technical SkillsProject Management techniques and methodologies (e.g Agile)Project Management tools (e.g. JIRA)A working knowledge of the Salesforce platform and applicationsDesired Certifications / QualificationsBachelors or Masters degree in Computer Science, Software Engineering, Business or a related fieldCertified Scrum MasterPMP/PMISalesforce AdministratorVlocity welcomes all. In our journey as a company -- and as individual Vlociters -- we recognize that our diversity is our strength. We are proud to be an Equal Employment Opportunity employer. All aspects of employment including our decisions to recruit, hire, promote, transfer, discipline, or separate are based on merit, competence, performance, and business needs. We do not discriminate on the basis of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We are committed to creating an inclusive environment for all employees to bring their authentic selves to work every day. We provide accommodation for our Vlociters with disabilities both seen and unseen in the spirit and letter of the Americans with Disabilities Act (ADA).

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