Senior Commercial Account Manager

Surrey, UK
19 Aug 2019
06 Sep 2019
Contract Type
Full Time
Job Title: Senior Commercial Account Handler

Skills: Insurance, Commercial, Contractor's, Construction, Public and Product Liability, Fleet, Plant Hire, Business, Renewals, Sales, Calls, Enquiries

Hours: 9am - 5.30pm

About the Company

Our client is an independent, family run, market leading commercial insurance brokerage. Working with experts in the insurance field this is a business that provide intelligent insurance solutions to commercial businesses and contractors; offering a high quality, bespoke cover suitable to the individual or business needs.

What will your working week be like?

* Achieve all individual sales KPI targets set by the company, whilst managing customer and team expectations.

* Build and maintain effective relationships with underwriters.

* Provide point of contact for customer enquiries, dealing with these through to a successful outcome.

* Question existing customers effectively to ensure renewal premium is based on correct information.

* Identify further selling opportunities (including up selling) and be able to close renewals effectively.

* Overcome objections to maximise sales opportunities.

* Explain the features and benefits of policies to clients.

* Deliver customer service in line with 'best practice' and ensure compliance to relevant policies.

* To provide an efficient and effective service to customers, understanding their needs and requirements and working to exceed these wherever possible.

* Accurately process new business and renewal documentation and send to clients in an effective and timely manner.

* Effectively deal with incoming post and email enquiries

* Maintain accurate records and computer files.

* Demonstrate a positive, enthusiastic, committed and flexible attitude towards other team members, recognising the importance and benefits of effective team working.

* Attend team and staff meetings as and when required.

* Carry out any other duties within the scope, spirit and purpose of the job as requested by your manager/team leader.

Who will suit this role?

* Candidates will need to have at least 5 years' experience in a similar role within a commercial insurance broker.

* Excellent planning and organisational skills and good attention to detail.

* Favourable team working skills and ability to work with minimal supervision.

* Proven desire to update knowledge and skill set when required.

* Written and spoken communication skills that allow you to inform and advise others clearly.

* Good problem solving and negotiation skills.

* A strong work ethic and a professional approach to all aspects of business internally and externally.

***For your information:

*Interested? Please send your CV in as a Word format only

**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),

***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee***

Keywords: Insurance, Commercial, Contractor's, Construction, Public and Product Liability, Fleet, Plant Hire, Business, Renewals, Sales, Calls, Enquiries

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation

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