Account Controller

Chester, UK
15 Aug 2019
14 Sep 2019
Contract Type
Full Time
Objective of role

The Branch Accounts Controller will be part of the Credit Control Team based in a branch dealing with typically high volume, low value clients. This role with have a dual reporting line into both the Customer Service Team Leader and Credit Control Manager.

Main Responsibilities

-Working as a key part of a medium sized team to effectively maximise cash collections from clients via telephone, fax, email and internal/external meetings

-Minimise over 60 days debt by effectively managing collection activity and account issues in a targeted and methodical manner

-Maintain an up to date AR by ensuring unallocated cash, refunds, write off's and general housekeeping activities are completed in a timely fashion

-To achieve our working capital targets; Cash Collection, Aged Debt and ultimately DBO/DSO

-Ensure our credit control systems remains up to date and accurately reflects activity and, or, the status of invoices

-To deal with customer enquiries/disputes and liaise with the Sales Team and Branches to resolve issues in a timely manner

-Provide management with information on collection activity when required

-Aiding in the processing of payments from customers, including cheque and credit card payments and any other Data Entry that is needed for example client portals

-To chase order numbers and any other duties associated with reducing debtors days

-To be able to handle high volume calls and emails

-Maintain excellent relationships with the clients, Branch and Regional Director

-Adhere to company policies and procedures, whilst approaching the role in a professional and competent manner

-Take action to ensure reoccurring issues are corrected

-Any other duties reasonably requested and which are within the scope, spirit and purpose of the job.


-Must be able to maintain good customer relations at all times

-Proven commercial credit control skills at medium to large companies

-Strong computer literacy skills including MS Office applications or similar

-GSCE Maths and English or equivalent

-To be methodical when performing daily tasks. Thereby ensuring the branches compliance with SK procedures and legislation

-Conveys an image which represents Safetykleen UK, their role, and the core values

Person Specification

-Good communication skills

-Personable and outgoing

-Team player

-To be able to work on own initiative


-Confident when dealing with people

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