Client Relationship Consultant

Redwood Search
Southport, UK
29 Aug 2019
21 Sep 2019
Contract Type
Full Time
The key purpose of this role is to support the clients in the pre and post implementation of our Workforce Solutions and to assist them to maximise savings and efficiencies.

Principal tasks and activities:

  • Working as part of a regional Client Services team implementing and delivering workforce solutions across our client base
  • Advising and assisting the client to maximise savings and efficiencies
  • Building and managing internal and external customer relationships
  • Providing recommendations for enhancement and improved delivery of the model
  • Visiting client sites, meeting with client staff and participating in meetings as requested including presenting processes and capturing process maps
  • Escalating issues where appropriate, identifying solutions and feeding back new processes
  • Updating and recording data and management information in an accurate and timely manner
  • Manipulation of data to produce reports to be presented to the client
  • Ensuring data security obligations concerning clients and the company are adhered to

Person specification

  • Analytical and logical in approach with high attention to detail
  • Consultative approach to client management
  • Professional manner and able to communicate effectively and all levels
  • Demonstrable experience within a relevant environment desirable (recruitment, on site HR/recruitment,
  • training)
  • Strong organisational and time management skills with the ability to work to deadlines and targets.
  • Computer literacy is essential especially in the use of Excel spreadsheets, Word, PowerPoint and CRM
  • Ability to communicate clearly, both verbally and in writing
  • Ability to influence senior level stakeholders
  • Ability to work on own initiative and be self-motivated
  • Minimum A Level or equivalent with a degree or equivalent is desirable
  • Full UK driving licence as travel to client sites will be required.
  • Adaptability to working in multiple sites

For further information please information please contact Edward Jukes at Redwood Search Recruitment agency Worcester.

By applying for this role your details will be submitted to Redwood Search. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser privacy-policy/

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!

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