Mobile General Maintenance Operative - Stoke

Stoke-On-Trent, UK
19 Aug 2019
22 Aug 2019
Contract Type
Full Time
Job Purpose

The purpose of this role is to provide Mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of General Maintenance tasks to a number of sites within a set region. Key duties, though not exhaustive, are listed below. This is a mobile role covering Stoke including Crewe and Stafford.

  • General small repairs (including but not limited to re-fixing door handles, loose hinges/items, replace slats in blinds, shower fixings and rails)
  • Re-lamping of defective luminaries
  • Lock replacement for desk/cabinets.
  • Code changes to digi locks
  • Installation and repair of spy holes
  • Installation of new blinds.
  • Toilet seat re fixing and replacement
  • Loose carpet fixing/carpet tile replacing
  • Hanging and re fixing items to walls
  • Minor building fabric repairs, walls, skirting boards, doors.
  • Weekly & monthly planned maintenance tasks if required (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
  • Monthly utilities meter readings
  • Minor decorating tasks
  • Minor plumbing repairs including drain blockages
  • Supporting external landscaping as required
  • Porterage duties (Moves & changes, furniture management & moves, etc.)
  • Maintain accurate documentation of all assigned work orders
  • Comply fully with Health, Safety & Environmental policies
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
  • Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

Person Specification
  • Experience of building maintenance and handyman duties
  • Good understanding of health and safety requirements within a building environment
  • Have a proactive approach to maintenance and building management
  • Fault finding abilities are essential
  • Ability to record work accurately on work sheets and computer based systems
  • Ability to read schematic and circuit diagrams
  • Good communication skills and the ability to work within a team
  • Confident, enthusiastic and pro-active
  • Experience of working within a customer focused environment
  • Able to do the job right and do it right first time, within a pre-determined timescale
  • Willingness to undertake further training
  • Wanting to achieve success, for his or her self, the business and the customer
  • Flexible approach to work and working hours (subject to the EU Working Time Directive)
  • Working within the Interserve values and behaviours

Health and Safety responsibilities
  • Follow Group and company policies and procedures, at all times
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
  • Take personal responsibility for Health & Safety matters

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