VoIP Engineer

Recruiter
Cobham Consulting
Location
Berkhamsted, UK
Salary
Competitive
Posted
19 Aug 2019
Closes
22 Aug 2019
Ref
1235713125
Contract Type
Permanent
Hours
Full Time
VoIP Engineer

Location: Home based

£20,000 - £30,000

You will be primarily responsible for managing a help desk of case systems, visiting customer sites, installing and maintaining phone systems and related network equipment. This is a remote working position with travel to clients on average twice a month.

This is a full-time permanent position.

Key tasks:

* Resolving service requests and speaking to customers on the telephone and email to help troubleshoot issues

* Phone system installation and maintenance

* Customer training

* General support

Requirements:

* Full UK driving license

* Experience with VoIP or similar is desirable

* An interest in VoIP and some technical experience

* Experience in a customer service role

* Good computer literacy

* Ability to work independently

* Excellent communication skills

* Happy with overnight travel (generally when on site you will be away for 2-4 days - expenses covered)

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