Technical Service Manager

Manchester, UK
18 Aug 2019
22 Aug 2019
Contract Type
Full Time
ENGIE are recruiting for a Technical Service Manager to be based at Manchester Town Hall, M2 5DB. This is a permanent full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package.

General Overview:

The Technical Services Manager will be Focused on the delivery objectives of ENGIE, initiating and driving best business practice to improve customer service, efficiency and reduce cost, the Technical Services Manager will lead the development and awareness of the delivery teams in engineering services. Sharing the best practice and innovations with colleagues in the wider P&C North Business and standardising operational methodology. The Technical Services Manager will provide support to the Account Manager and will build relationships with ENGIE engineering staff and other members of the site teams. The success of this role is underpinned by delivering first class customer service to clients, employees, visitors and the wider delivery team.

Key Responsibilities:


Line Management of the Town Hall Complex resource.


Review of engineering delivery structure - including internal and external resources


Delivery of engineering-based cost saving initiatives and engineering compliance across account. (Statutory and contractual)


Implement critical site and critical asset management processes as required across account.


Ownership of the asset strategy including the delivery of forward maintenance plan


Ensure all maintenance is carried out in line with SFG planned maintenance programme


Ownership of AP/CP/RP provision and account register

Required Qualifications, Skills or Experience:

* 5 Years + Experience of engineering management (may include managing national, multi-site teams).

* Proven management experience in similar environments with evidence of a customer service led approach within large and complex properties.

* Appropriate qualification and demonstrable experience in a mechanical/electrical/HVAC discipline, ideally qualified professional membership

* Experience in developing integrated engineering strategies in line with Client objectives

* IT literate with knowledge of Microsoft applications and information management system.

* IOSH/NEBOSH General Certificate or similar

* Knowledge of Environmental Aspects and Impacts

* Financial management including budgeting and forecasting

* Flexible approach to working hours and travel

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

If you are a disabled applicant and meet the minimum outlined in the job description, you will be given the opportunity to demonstrate your abilities at interview

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