Operations Manager

Recruiter
PMD Recruitment Solutions
Location
Manchester, UK
Salary
Competitive
Posted
09 Sep 2019
Closes
14 Sep 2019
Ref
1235710539
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Operations Manager - Manchester

Client

Years of experience in the installation, maintenance and repair of lifts, escalators, loading systems and mobility equipment. They pride themselves on working in partnership with a diverse portfolio of customers across a wide range of sectors.

Job Description

The Operations Manager will predominantly manage, organise & oversee day to day running of the repair team in order to deliver an efficient and effective lift repair service to clients.

Main Duties

* Process orders, including control of stage payments.

* Carry out site inspections including scope of work, details of specifications, identification of parts required and programming of all works.

* Order parts to budget and ensure delivery to timescale.

* Maintain stock control.

* Liaise with customers to ensure client satisfaction and manage customer expectations.

* Supervise a team of Engineers, Labourers and Subcontractors.

* Motivate team to meet regional targets.

* Monitor workload ensuring completion of jobs to timescale.

* Process timesheets.

* Record and report on job closures and costings.

* Report on monthly completion figures.

* Generate client quotations.

* Maximise and generate repair sales.

Skills & Qualifications

* Ability to communicate effectively with management at all levels of the organisation both internally & externally

* Good motivational skills

* Strong negotiation skills

* Exceptional organisational skills

* Awareness of external customer needs

* Previous supervisory experience

* Qualified / time served Lift Engineer

* Good all-round understanding of Microsoft Office applications.

* Full driving licence

* Ability to think analytically

Benefits

* Very Competitive Salary

* Bonus Scheme

* Company Vehicle

* Mobile Phone

* Laptop

If you would like any more information and would like to discuss further please don't hesitate in contacting James Dawson - Director - on (phone number removed) / (phone number removed)

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