Infrastructure Engineer - Networks & Telecommuncations

Department for Work and Pensions
Blackpool, UK
14 Aug 2019
26 Aug 2019
Contract Type
Full Time
Infrastructure Engineer (Networks and Telecommunications): Up to £39,089 plus 20%+ pension contributions, great benefits and work life balance

If you're creative and curious, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you.

We're looking for talented Infrastructure Engineer (Networks and Telecommunications) to join our growing community of experts and become a key part of one of the biggest and highest-profile digital transformation programmes in the world.

Using fresh ideas and leading edge technologies - and putting the user at the centre of everything we do - we create innovative digital solutions that make a difference to the lives of our 22 million users.

You and your role

You'll join our Infrastructure Services Networks and Telecommunications team.

We're responsible for managing a range Network Services and Products including data services currently provided by BT and Vodafone, voice and mobile services currently provided by Vodafone, deployment of Meraki Wi-Fi throughout the DWP estate, Network services within the On-Premise Hosting Data Centres and Secure Digital Exchange (SDX) integration with Cloud Service Providers.

You will have responsibility and ownership over a range of products. Working in collaboration with a range of internal/external partners, stakeholders and customers you will ensure the operational stability, robustness, resilience, availability and quality of DWP Networks.

Working closely with the Product Owners and Senior Infrastructure Engineers you will be responsible for ensuring best practices are adhered to across the department and supporting your team on how to deliver quality, modern Infrastructure solutions

What are we looking for?
  • You can develop effective relationships with key stakeholders and work collaboratively with colleague across multi-functional teams
  • You have good experience of effectively communicating at different levels across a range of stakeholders using a variety of methods including digital, written and verbal.
  • You can interpret complex/technical information and give explanations to colleagues, stakeholders and customers adopting the most appropriate, simple and comprehensible method of communication
  • You have experience of working under pressure and ensuring actions are completed in a timely manner.
  • You have experience of analyzing and interpreting complex data, using sound judgement to recommend considered approaches to improve situations and tasks.
  • You deliver excellent customer service which balances quality and cost effectiveness

Experience of one or more of the following toolset types is desirable:
  • Awareness of network infrastructures and technologies.
  • Delivery management of network solutions and projects, liaising with operational leads
  • Experience of Service Management in a complex, multi-supplier environment.
  • Experience of delivering a consistently high standard of service to internal and external customers.
  • Experience of prioritising workloads within a flexible environment
  • Experience of service and delivery reporting - production and presentation of management information, reports and dashboards.

Where You'll Work

You'll join us in one of our easy-to-reach digital hubs in Newcastle, Blackpool or Manchester.

Each of our hubs is a modern, vibrant workplace that was designed for and by members of our digital community. Our hubs have a range of facilities including cafes, coffee shops and restaurants, sports courts, gym facilities and loads more. Get in touch to learn more about what we offer in your preferred location.

We provide the latest tech and tooling and foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. You will work alongside people who care passionately about public service, making a difference and delivering for our customers.

We're the UK's biggest government department with over 80,000 diverse and brilliant people on our team. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality.

Our Offer

In return for your skills we offer competitive salary up to £39,089, a brilliant civil service pension, and a generous leave package.

We also have a broad benefits package built around your work-life balance which includes:
  • Flexible working
  • Family friendly policies
  • Volunteering and charitable giving
  • Discounts and savings on shopping, fun days out and more
  • Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
  • Sports and social activities
  • Learning and training opportunities, including coaching, mentoring, events, community meet ups and lots more
  • Clear career paths and opportunities to progress

HOW TO APPLY: For further information and to start an application click apply now.

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