TAM/3rd Line Infrastructure Engineer

Hersham, UK
16 Aug 2019
15 Sep 2019
Contract Type
Full Time
TAM/3rd Line Infrastructure Engineer

Salary: £45,000 - 50,000, plus bonuses

Location: Hersham, Surrey, KT12

Hours of Work: Mon-Fri, 9:00-17:30

About the Company:

Mobliciti enables organisations to Procure, Connect, Secure and Manage mobile devices and Cloud services, powered by innovative technologies and delivered back as a fully managed service. Our expertise focus and fully managed services have helped shape many Enterprise Mobility and Cloud strategies minimising the risk of change and impact on internal resources.

TAM/3rd Line Infrastructure Engineer Responsibilities:

You will form an integral part of the Operations team and will be responsible for carrying out duties as set out in this document and as directed by the Head of Operations.

Such duties will include:
  • 3rd line support
  • Build and deploy of complex environments on-prem and in the cloud
  • Subject Matter Expert for Internal Infrastructure Projects
  • Technical Account Manager to Managed Services customers

TAM/3rd Line Infrastructure Engineer Requirements:
  • Microsoft stack - Azure, InTune, Server, AD, PowerShell
  • Cloud Administration (Microsoft 365, Exchange, SharePoint Online)
  • VMWare ESX Server
  • Network support including management of VPN and Cisco firewall/switches
  • Good knowledge of Monitoring systems
  • Ability to perform, test and document technical procedures and practices in a clear and concise manner
  • Commercially aware with the ability to identify further opportunities whilst supporting customers
  • At least 1 years' experience of Managed Services environments
  • Willingness to work on customer sites, be on call for critical incident resolution and work outside normal office hours if required (will include occasional travel to customer sites by car or train)
  • Demonstrate an understanding of the ITIL best practice framework
  • Good interpersonal and communications skills
  • Comfortable and confident working in a customer-facing environment

TAM/3rd Line Infrastructure Engineer Benefits:
  • Free onsite parking
  • In office entertainment - drinks fridge, pinball machine, TV, kitchen facilities, lounge area
  • Half day on birth
  • Private healthcare
  • Life insurance

If you believe you are suitable for the TAM/3rd Line Infrastructure Engineer role, then please apply now!

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