Claims Handler

Ipswich, UK
18 Aug 2019
23 Aug 2019
Contract Type
Full Time
Are you an experienced within the insurance or claims industry?
Do you strive to provide excellent customer service in everything you do?
Are you looking to try a new role that offers structured training?

My client based in the Ipswich Town Centre are looking for people to join their Third Party Claims team. Ideally you will have experience within this industry but it is not essential as they are willing to train the right candidates. They are looking for someone hardworking who is driven to succeed.

This role includes the following duties:

Answering and signing of telephone calls in accordance with procedures

Keeping records of calls on the company's IT systems where appropriate

Delivering excellent customer service at all times and assisting callers with help then and there when able

Communicating with all parties concerned with the claim by email, telephone or letter

Identifying potential fraudulent claims, repudiation and voidance

Handling complaints within company procedure

Manage a live caseload of claims across multiple clients

Reduce average claim life where possible and minimize claim spends following company policies and procedures.

Why you?

Ideally you will have an understanding of the motor insurance industry or be from an insurance background. They are also looking for someone who is organised, able to prioritise a heavy workload and loves to work in a fast paced environment.

What's in it for you?

A competitive salary dependent on experience.

Holiday is 20 days plus bank holidays but this does increase by every year by one day until it reaches 30 days.

Other benefits including discounted gym membership and more.

What's next?

If you are interested in this role please apply or send your up to date CV to .

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