Team Leader

Randstad Inhouse
Sutton Coldfield, UK
18 Aug 2019
22 Aug 2019
Contract Type
Full Time
Are you passionate about providing the best service possible and looking for a new challenge?

Mondelez in Minworth are Europe's largest chocolatier and biscuit baker, the second-largest maker of candy and coffee and the third largest producer of gum.

  • Weekly pa Plus paid breaks
  • Full training given
  • Access to Randstad flexible benefit App
  • 20 days annual leave plus 8 bank holidays
  • Access to staff shop when open
  • Free Car Parking on Site
  • Fantastic career opportunities
  • Canteen which includes pool table

Hours of Work & Salary:

Day Shifts 05:50AM - 1800PM (plus set up time and end of shift work which is included in the pay)

£32,000pa + Shift Allowance


To lead and manage a team of warehouse operatives both employees and agency to deliver the customer and company driven workload on time in full in compliance with all health, safety, quality and environment requirements. This should be done efficiently and in a cost effective manner by meeting or exceeding set KPI's.

Manage and lead 20 - 30 blue collar reports including agency and 1 shift coordinator and 1 planning coordinator.


1. Lead, manage and inspire team members to deliver the necessary workload in a compliant and efficient manner
2. Manage an employee training plan that enables the most effective team to be deployed every day to manage the pallet throughput in the least number of touches but must include person/ task rotation
3. Extract, analyse and use performance data to recognise those employees who are achieving the site KPI's, and to build a plan to support those employees who are not achieving the KPI's. This will involve stakeholder management with HR, OH, QEHS and it is the job holders responsibility to arrange the necessary reviews and meetings.
4. Hold monthly performance / absence reviews (ERC's) with team members and document the outcome, including any follow up actions such as disciplinary meetings.
5. Analyse performance information to create a MI deck each month that is presented to the Operations Manager. It should clearly identify the key issues, achievements and areas for improvement
6. Communicate effectively with team members, Team Managers and any other stakeholders using all available mediums
7. Ensure high standards of hygiene, housekeeping and adherence to safe systems of work at all times
8. Drive awareness and familiarity with all processes and procedures on site including QEHS, HR and R&M
9. Carry out thorough investigations and root cause analysis using defined processes and techniques on all failures - this relates to service, quality, safety and any other issues that result in loss, damage or harm to employees or assets
10. Develop and support the Shift Coordinators and Planning Coordinators to ensure they have the skills and confidence to step in and cover when needed
11. Lead the investigation or coordination of any incident that happens outside of normal management cover.

If you feel this is you then click apply now and one of our team will get in touch!

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