M&E Engineer

Arcus FM
Berkshire, UK
15 Aug 2019
28 Aug 2019
Contract Type
Full Time
M&E Engineer

South West covering M3 & M4 Area


A bit about us:

Arcus is driven by over 3,000 people. We bring together the unique skills, knowledge and experience that our clients really value. Our behaviours are aligned to encourage our people to share ways of doing something better, saving time, effort or money. It is not just what we do that makes us standout, it is how we do it that makes us truly different, that, coupled with our core values - Do it SIMPLY, Do it WELL, Do it WITH PASSION which underpin everything we do.

Your new role:

As a field-based Mechanical & Electrical (M&E) Engineer you work in and around the M3 / M4 Corridor area on a permanent basis. The general purpose of the role will require you to carry out planned and reactive M&E maintenance tasks safely and to an agreed standard within a defined portfolio of stores to a required Service Level. You will also provide first line response to all emergencies during normal working hours and out of hours when on call. This is a pivotal role in our M&E division where you will play a key part and in our ongoing growth and success.

What you'll be responsible for:

To undertake all M&E reactive and planned maintenance tasks allocated and completed to an agreed standard, and to be available when on-call to ensure effective response and resolution, to then satisfy customer needs/escalation where appropriate.
To ensure work is carried out in compliance with all health and safety requirements and to adhere to the best working practices.
To sponsor and complete M&E surveys and technical reports as necessary and to cascade all key data to relevant personnel throughout field operations.
To complete relevant HR processes including: notification of absence, holiday management, training needs and completion of timesheets.
You are what the client sees first; make a good impression (ensure you comply with dress code and maintain your vehicle in good condition)
Work towards the achievement of tasks within SLA times, work orders opened and closed in real time
The timely completion of reactive and planned works carried out to agreed standards, achievement of first fix and equipment uptime.
To ensure parts and materials are ordered in a timely manner through company processes
To act in accordance to the Health and Safety policy when issues as such arise
To work proactively to manage task volumes in conjunction with the Planning and Dispatch team
To ensure appropriate audits and checks (seasonal) are carried out in line with standards provided
To order and fit parts or components as prescribed by company procedures
To notify the company P&D team of procedural task condition on completion of works
To effectively diagnose and identify faults and failures with equipment and systems and provide effective solutions and escalate where necessary.
To Investigate and report any problems and incidents
To actively support colleagues building a teamwork approach e.g. - supporting with training and up skilling of apprentices and communicating regularly and assisting when required.
To provide M&E technical support as required, e.g. advice regarding major operational issues.
To attend training courses as and when necessary to ensure personal management and keep your technical knowledge up to date. To be successful in this role you will have:

A recognised Apprenticeship or Qualification in M&E Services/Maintenance
Previous experience in M&E
A valid UK driving licence
17th Edition - Desirable
Gas Safe Certified - Desirable
City & Guilds Test and Inspection - DesirableExperience

Significant M&E experience ideally gained within a retail environment
Understanding of commercial M&E service technologies
Awareness of budgeting of parts and material usageKnowledge

A knowledge of HVAC What we offer:

In addition to a competitive salary and company van, Arcus employees can enjoy 25 days annual leave + bank holidays, a generous contributory pension scheme of matched contributions up to 6%, a discretionary bonus scheme, gym discounts and life assurance. At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to all our staff across our organisation.

Additional Information:

You will be on call a maximum of 1 in 3 weeks and the call out premium is incorporated into your basic salary. The callout period is for one week, commencing at 17:00 on a Friday. Callout responsibility commences daily at 17:00 during the week you are on call. If you work additional hours as a result of being on call or called out as a result of emergency, these hours will be paid at the rate of time and a third per hour. Compensatory rest periods following call-outs are unpaid. Payment is made from the time you leave home to returning home

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