Managing Director

Deekay Technical Recruitment
Cheadle Hulme, UK
04 Sep 2019
14 Sep 2019
Contract Type
Full Time
Company information

Major LegalTech provider of litigation funding, insurance and legal representation for consumers facing complex legal problems.

Using our proprietary technology, we provide fast and efficient dispute resolution that is revolutionising the legal services market for the benefit of all stakeholders.

Our mission is to improve the quality, and reduce the cost, of dispute resolution for all parties through the use of LegalTech.

Job Purpose

To lead a rapidly expanding regulated business building on its first two years of extraordinary growth

To set the overall strategic direction of the company alongside the board whilst planning and implementing long term business strategies to achieve the company's objectives.

To take direct responsibility for the delivery of all operational /trading and financial targets - thereby maintaining the momentum of growth and delivering the strategic plan

The Managing Director will work collaboratively with other Directors and Business Partners to deliver consistently outstanding customer experience whilst nurturing and developing strong relationships with Legal Firms and Third-Party Organisations

To take responsible for ensuring all Regulatory guidelines are adhered to without exception (FCA, ASA, ICO etc.)

Competency Requirements

* Expert knowledge of FCA regulations and guidelines.

* Prior extensive experience of managing/leading a regulated firm and delivering demonstrable growth

* Provide strategic advice and guidance to the chair and members of the board, to keep them aware of developments within the industry and ensure that the appropriate policies are developed to meet the company's mission and objectives and to comply with all relevant statutory and other regulations.

* Look for opportunities to increase efficiencies and speed up processes.

* Prepare, gain acceptance, and monitor the implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised.

* Initiate, design and implement process improvement initiatives and analysis and department business development.

* Work collaboratively with other directors, managers and departments to ensure service, quality and other company wide goals are met.

* Producing board reports, risk reports and reviewing performance dashboards.

* Develop and maintain research and development programmes to ensure that the company remains at the forefront in the industry and applies the most cost-effective methods and approaches.

Develop, promote and direct the implementation of equal opportunities policies in all aspects of the company's work.

Skills & Qualifications

• Must be able to hold the CF1 function.

• Demonstrate Strong Leadership skills.

• The ability to establish long-term direction and objectives individually and within the team.

• Ability to motivate, mentor and manage teams within a metrics driven environment.

• Project management skills.

• Hold a high level of integrity and professionalism.

• Need to have a high level of system and product knowledge.

• Excellent analytical and problem-solving skills.

• High level of attention to detail.

• Ability to develop and maintain Key Performance Indicators (KPIs) to measure and improve team performance.

• In-depth knowledge of call centre technologies and other business systems.

Conduct rules

• Ensure that the business of the firm for which you are responsible is controlled effectively.

• Ensure that the business of the firm for which you are responsible complies with the relevant requirements and standards of the regulatory system.

• Take reasonable steps to ensure that any delegation of your responsibilities is to an appropriate person and that you oversee the discharge of the delegated responsibility effectively.

• Disclose appropriately any information of which the Board, GRC or FCA would reasonably expect to be made aware

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