Training Manager

MB Advertising & Marketing Ltd
Sheffield, UK
27 Aug 2019
26 Sep 2019
Contract Type
Full Time
This is a great opportunity for the right candidate to develop our existing training academy and take it to the next level. We need someone with proven experience, who can demonstrate to us that they have quickly understood and then improved an already successful training and development strategy in a similar type of commercial organisation.

You will need to be a fast learner, with initiative and a growth mindset to work alongside our departmental heads and employees to deliver an Agency-wide, first class training and personal development program. Your output should have a direct, positive impact on the quality of our teams work quality, job satisfaction and in turn, staff well-being and retention.

You will also need to show you have the creativity and mindset, aligned with our company culture, to positively take us forward in terms of the employee engagement benefits and working environment that we provide to our staff.

Job Overview

§To build effective and trusting relationships with all employees across the Agency so you can work with them to identify individual development needs and then through appropriate methods deliver the curative training in a positive environment for all.

§To build effective working relationships with departmental heads so that you fully understand the function of their teams, its importance to the overall business, resulting in training and development that improves the effectiveness of our service to clients, suppliers and internal colleagues.

§To implement, maintain and deliver our structured and continuous Agency wide 'MB Training Academy' that effectively develops our employees knowledge skill and attitude and improves their ability to fulfill their job function and key objectives.

§To manage and develop our 'MB Moments' program, furthering the continuous improvement of our working environment, staff well-being, enjoyment and job satisfaction of our employees.

§To undertake some associated HR functions of the Agency in line with current legislation.

KPI's will be based around

§Positive staff feedback in relation to their recruitment, induction and on-going training and development opportunities whilst in our employment.

§Measured Improvement within our staff retention levels.

§Improved client retention levels.
Key Responsibilities and Duties
Working in close proximity to other departmental Heads and Directors to:

§To fully understand our culture and relationships with our clients, suppliers and the marketplaces we operate in.

§To fully understand the products and services we offer, so that you can create and deliver effective training to improve client engagement and advocacy across the business.

§Responsible for the structure, organisation and effective communication of the MB Training Academy to all employees.

§To prepare and write all of the content for all required training sessions. To effectively deliver all training sessions to all staff, supported where necessary by the relevant departmental head.

§Identify new individual and team training needs / opportunities and devise practical and effective training plans for those teams / people.

§To deliver curative side by side and field based training support to individuals within the team.

§Provide measurable reporting of the MB Academy and associated training support that demonstrates its effectiveness through improved performance, staff satisfaction, feedback and ultimately through staff retention.

§To support, alongside departmental heads for the effective delivery of our HR Function which includes our recruitment, induction, evaluation and exit processes.

§Manage and develop the MB Moments program ensuring that it delivers it key objectives of staff satisfaction, well-being and retention.

§Suggest pro-active improvements and practical feedback to department heads about our current working practices and management of our people.
Qualifications / Experience
·Education/qualifications: Ideally educated to degree standard or with CIPD.

·Experience. Must be able to demonstrate proven success as a Training Manager who has delivered most of the key requirements mentioned on the Job Overview to in an existing or previous role. Knowledge gained within a B2B or B2C product and service commercial environment is essential. Any experience in Marketing Agency or Automotive sectors would be an advantage.

·Specific skills. Engaging presentation style. Highly organised. Exceptional interpersonal skills. Strong commercial insight and business acumen. Quick to learn. Flexible and positive leadership traits.

·Personal characteristics. Common sense, fairness, resilience, honesty and enthusiasm.

·Certifications. CIPD.

Please apply with your CV and a covering letter. We offer a competitive salary package and benefits package.

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