Learning Officer

National Trust
Worksop, UK
10 Aug 2019
31 Aug 2019
Contract Type
Full Time
If you would love to engage with our visitors, help shape our learning and activity programme to enable a broad range of visitors to have outstanding and inspirational experiences, then we've got a fantastic opportunity for you.

This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.
What it's like to work here
Clumber Park is a beautiful expanse of parkland, heath and woods covering more than 3,800 acres. Clumber Park was once the country estate of the Dukes of Newcastle. Although the house was demolished in 1938 there are many glimpses of its grand past to explore. From the Gothic-style chapel, often referred to as a 'Cathedral in miniature', you can follow in the footsteps of Dukes through the peaceful Pleasure Ground to the Walled Kitchen Garden where you can experience sights, scents and a taste of the past.

Clumber Park is a special and important place, one of just a handful of Grade 1 registered parks in the country and is the most visited pay-per-head National Trust property in England and Wales with over 670,000 visitors pa. We are currently undertaking a 10 year £9m investment programme; our focus is on conservation and improving our visitor experience for the hundreds and thousands of visitors we welcome every year as well as ensuring our financial sustainability.
What you'll be doing
As the Learning Officer you'll be responsible for the day to day running of the Discovery Centre including the delivery and continual development of our formal and informal learning programmes and activities. You'll provide a fantastic customer service promoting Clumber Park as a learning resource. You'll provide inspiration leadership to your team, leading a service culture of delivering exceptional experiences for everyone.

You'll form close links with schools and colleges to promote Clumber Park's offer. You'll manage the learning budget, maintain accurate and clear records and be heavily involved in the recruitment and management of the team of volunteers who will help you run the programme of learning and activities.

With a focus on connecting people to nature, you'll have a passion for the natural world and heritage. Working collaboratively with teams across the park, particularly the outdoors teams, you'll actively promote nature conservation and health and wellbeing opportunities.

This is a truly wonderful opportunity to join a team of hard working, enthusiastic people at a National Trust property that has a lot to offer, and so much scope for the years ahead.

Please also read the full role profile attached to this advert.
Who we're looking for
It's a significant role at a busy property and we need someone who can take on a challenge. To deliver this role successfully, you'll need to have:
  • Experience of delivering inspirational engagement activities
  • Experience of a learning environment outside of a classroom
  • Understanding of the national curriculum
  • Good general knowledge of the natural world, including wildlife conservation and environmental issues
  • Experience of working with volunteers
  • A flexible customer focused approach with high standards of customer service
  • Excellent people skills enabling strong relationships, both externally and internally
  • Excellent communication skills, both verbal and written
  • IT skills - Microsoft Office, as well as web and social media applications
  • Knowledge of relevant Health & Safety procedures
The package

Benefits include flexible working whenever possible plus free parking at most locations. You'll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

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