Facilities Assistants Team Leader

Recruiter
EMCOR UK
Location
Abingdon, UK
Salary
Competitive
Posted
13 Aug 2019
Closes
04 Sep 2019
Ref
1231804221
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
We are currently recruiting for a Facilities Assistants Team Leader to be based at our client site in Abingdon.

Working hours: 8:00 - 4:30 (30 minutes lunch unpaid)

Job Purpose:

To work as part of the Facility Assistant team in a lead capacity to manage the communication and delivery of the Facility Assistants related tasks.

To ensure that service delivery is maintained to SLA's and ensure that all activities are delivered in accordance with customer expectation.

To take the lead in delivering the service and assist in the field where required and ensure supporting information, documentation, processes and procedures are reviewed to ensure best practice.

Principal Accountabilities:

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Take a lead role in managing the other Facility Assistants to ensure that resources are available and commensurate to the activities required.

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Maintain records of the activities and report on any issues that may impact on SLA's ahead of target.

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Act as a focal point for information and training to other Facilities Assistants and to lead by example.

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Support the technical team in assisting with general works as and when required and needed.

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To organise and authorise annual leave to ensure sufficient cover and to ensure cover during other absences of the Facility Assistants.

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To hold regular meetings with the Deputy Facilities Manager and feedback innovation and / or issues.

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To undertake sufficient training to ensure knowledge of the systems required to facilitate the position.

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To escalate any and all feedback for quick resolution

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To communicate effectively with all Infineum colleagues to prioritise work and encourage excellent feedback

Person Specification:

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Physically able to undertake a number of manual activities on an office and laboratory research and development site.

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IT literate for spreadsheets, database and general word applications essential.

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Ability to multitask and work alone

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Excellent communication skills and the ability to motivate others.

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Willing to learn new skills and can disseminate knowledge to other team members.

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Understanding of Facilities Management would be desired

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Exemplary customer service skills

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Calm under pressure

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Effective organisational skills

Benefits

* 25 days annual leave

* Auto enrol pension

* Flexible benefits platform

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